Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
We are looking for an Implementor / Trainer, to become part of the Solera Professional Services stream, who will be expected to become an expert in the installation and use of the Hollander Pinnacle product suite. You will support the post sales process by delivering server builds and training best practice usage skills of the platform. This will be done utilizing a thorough, repeatable, customer focused installation, configuration and training strategy.
The role is heavily customer facing hence the ability to communicate at all levels is critical as well as understanding of financial year revenue targets, to support the sales teams commercial goals and ensure prioritization is given appropriately to tasks and customers alike.
You would expect to become heavily skilled in our product suite, particularly understanding the integration of hardware and software applications of our products. You will be expected to build, configure and extensively train clients on the end-to-end product suite.
To be successful, this individual must be able to work to aggressive deadlines whilst remaining flexible to the needs of the business. This is a national role so successful applicants must be prepared to travel extensively across Australia and New Zealand. They must be able to demonstrate a proactive attitude and always take the initiative in ensuring outputs are delivered on time and to the expected quality. They will enjoy working in a strong team environment focused on delivery of robust, high quality, value adding solutions to Solera’s customers.
What You’ll Do
What You’ll Bring
Desirable Criteria:
Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, cap hpi, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop-shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 280,000 global customers and partners in 120+ countries. For more information, visit www.solera.com.
