At Q4, we make an impact together, obsess over our customers, operate with integrity, and bring big ideas to life.
Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform enables public companies to attract, manage, and understand investors - all in one place. Over 2,600 customers, including many of the most respected brands in the world, trust Q4 to help drive premium valuations for their companies. Only Q4 offers a tech stack holistically designed to equip IR teams with data, insights, and smart workflows that power remarkable outcomes. Learn more at q4inc.com
We hire smart, curious, and talented people to push boundaries, reimagine what’s possible, and turn challenges into opportunities. All while keeping the needs of our clients at the heart of everything we do.
Come grow with us!
Location: Canada
Role Type: 12-Month Fixed-Term Contract (Maternity Leave Cover)
Level: Intermediate (3–5 years of experience)
Reporting to: Manager, Technical Client Support
The Client Support Technical Specialist supports our Clients and internal teams on complex technical issues across our product suite. This role operates within a shared service group, serving as the bridge between Client Success (WCS) and our Engineering/Product teams. You will be responsible for troubleshooting browser-based applications and ensuring that technical gaps are identified, documented, and resolved.
Your performance will be evaluated based on:
This role offers a unique "cross-board" view of the company. You will work closely with Product and Engineering teams, gaining deep exposure to how SaaS products are built, maintained, and secured. It is an ideal position for a technical professional who enjoys high-impact work and wants to influence the future of our product suite.
Q4 Inc. is the leading provider of IR Ops software with the world's largest set of proprietary investor data, purpose-built to remove obstacles between public companies and their investors. Q4 gives investor relations leaders, C-Suite Executives and their teams the tools to attract, manage, and understand investors – all in one place.
The Q4 Platform™ combines powerful AI capabilities with comprehensive IR tools to deliver transformational results. Our latest AI innovation, Q by Q4, the industry's first IRO Agent™, streamlines earnings preparation, market research, and investor communication through intelligent chat, automated dashboards, and simplified relationship management. These AI-powered tools work alongside our established applications for website and event management, engagement analytics, and overall lifecycle management, including AI Earnings Co-Pilot to generate draft scripts based on historical data, and AI earnings call summaries to understand peer sentiment. The Q4 Platform also includes a streamlined investor CRM and shareholder intelligence with enhanced metrics to elevate investor targeting strategies.
Q4 delivers the data, insights, and workflows that give IR teams the power to focus on what really matters: strategy, relationships, and driving premium valuations for their companies. With AI that shows up prepared, tells you who to talk to and why, and guides rather than just reacts, Q4 is redefining what's possible in investor relations.
The company is a trusted partner to more than 2,600 public companies globally, including many of the most respected brands in the world, and maintains an award-winning culture where team members grow and thrive. Q4 is headquartered in Toronto, with an office located in London.
