SITEMAX

Client Support Team Member

SITEMAX  •  Penrith, AU (Onsite)  •  2 hours ago
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Job Description

Help people. Build relationships. Love your work.


Sitemax supplies containment mesh and signage for construction and development sites across Australia — wrapping scaffolding and fences since 2003. We're a fast-growing specialist with a loyal customer base, and we need someone sharp and personable to be the person our customers count on.

What we offer

Stable, long-term career opportunity within a growing business

Permanent full-time position (40 hours per week)

Location: Penrith N.S.W

Great Hours: Mon–Fri, 7:30am–4:00pm

Training: Full onsite onboarding & support

Team culture: Regular team breakfasts & lunches

Day to day

  • Turn customer challenges into lasting loyalty — by listening first, then delivering.
  • Answer inbound calls and emails from trade customers
  • Process quote and sales orders
  • Collaborate with other departments
  • Track orders and follow up on deliveries
  • Solve problems and coordinate with internal teams
  • Keep customer records accurate and up to date
  • Help make the team and our processes better

What we're looking for

  • Previous customer service experience
  • Calm and empathetic under pressure
  • Clear communicator — phone and written
  • Organised, with strong attention to detail
  • A practical problem-solver who takes initiative
  • Comfortable picking up new systems quickly

If you take pride in your work and enjoy helping customers, we’d love to hear from you.

SITEMAX

About SITEMAX

At Sitemax, we help builders, developers, and maintenance teams transform how their worksites are experienced — improving the look, feel, and function of every project.

Because first impressions start long before completion, we believe construction sites should tell the same story of quality, care, and capability as the finished build. A well-presented site inspires confidence, strengthens reputation, and shows pride in every stage of delivery.

That’s why we partner with Australia’s leading construction and property companies to safeguard people, timelines, and brands — delivering containment and signage solutions that meet safety standards while elevating site presentation and professionalism.

Since launching Scafclad™ in 2003, Sitemax has helped project teams nationwide reduce risk, enhance compliance, and improve the way their worksites represent the brands behind them.

Be Safe. Be Seen. Be Certain.

Industry
Construction & Skilled Trades
Company Size
11-50 employees
Headquarters
Gympie, AU
Year Founded
2003
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