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Client Support Engineer
Student Life | Technical Services Administration
As part of the Student Life Client Computing Infrastructure Team, the Client Support Engineer provides a wide range of information technology infrastructure services including but not limited to the analysis, design and deployment of client computing infrastructure, applications, and tools. The Client Support Engineer also provides user education and assists users in the use of general-purpose hardware and software products that used to address university computing needs. This position is responsible for the reliability, performance, recoverability and security of Student Life client computing, hardware, operating systems, and infrastructure applications. This role also leverages industry knowledge and thorough understanding of technical capabilities to implement, configure, coordinate, control, troubleshoot, maintain security, monitor usage, and develop specialized procedures relating to the use of the distributed computing environment within Student Life. This position may serve as an informal resource for less experienced colleagues. Works on complex projects of large scope. Completes routine work independently and receives general guidance on new projects.
Qualifications
Required: Bachelor’s degree in computer science or related field or equivalent combination of education and experience; 4 years of relevant experience managing and supporting a client computing infrastructure.
Desired: 4-8 years of relevant experience. Effective oral and written communication skills
The starting hiring range for this role is $81,800 - $90,881. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.
https://hr.osu.edu/career-roadmap/
Function: Information Technology
Subfunction: Endpoint Engineering
Career Band: Individual Contributor - Specialized
Career Level: Specialist 3
The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.
Kinnear Rd, 960 (0931)
Regular
40
First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions
The university is an equal opportunity employer, including veterans and disability.
