Microchip USA

Client Success Representative

Microchip USA  •  Tampa, FL (Onsite)  •  1 hour ago
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Job Description

About Microchip USA

Microchip USA is an independent technology distributor headquartered in Tampa, Florida, with additional offices in Houston, Hong Kong, and Shenzhen, China, and a prior presence in Europe. We specialize in sourcing hard-to-find, end-of-life, and excess electronic components, supporting some of the world’s leading manufacturers when traditional supply chains fall short. In a market where availability, speed, and trust matter, we help our clients solve complex supply chain challenges, often when others cannot.

The Opportunity

We are looking to add high-energy, motivated professionals to our team. Our ideal candidate prioritizes their personal and professional development, is confident in their ability to be successful, and brings a positive attitude and strong work ethic to the office every day.  

What You’ll Do

  • Client inquiry management 

  • Effectively communicate order errors and requirements between the company and clients 

  • Collaborate with the operations team to ensure we are giving clients accurate order status updates via email and phone 

  • Document and update client records based on the operating CRM 

  • Find innovative ways to enhance the client experience from start to finish of a deal 

  • Represent the company's core values of being Transparent, Innovative, and Efficient 

What We’re Looking For

  • Previous experience in client success or other related fields 

  • Ability to build rapport with clients 

  • Ability to prioritize and multitask 

  • Positive and professional demeanor 

  • Excellent written and verbal communication skills 

  • Excellent computer skills (Microsoft Office Suite, Emails, Internet, CRM) 

Compensation & Benefits

  • Fully paid medical, dental, vision insurance for employee coverage

  • Fully paid basic Life Insurance policy (MetLife)

  • Generous Paid Time Off / Holidays 

  • 401k Retirement Plan with Employer Match

Work Environment

  • Full-time, in-office role based in _______________

  • Monday–Thursday: 9:00 AM – 5:00 PM EST / 8:00 AM - 4:00 PM CST (includes a paid lunch break and afternoon break)

  • Fridays: performance-based early release

Why Microchip USA

  • Strong leadership, a growing business, and a fun, energized culture

  • Real earning potential tied directly to performance (sales executive positions only) 

  • Opportunity to help build something meaningful and scalable

  • A team environment where people genuinely care for and support each other

Microchip USA

About Microchip USA

Microchip USA is a high-end electronic component independent distributor in Tampa, Florida. We are a valuable resource for OEMs, CMs, and EMS companies needing to secure hard-to-find, back-ordered, and obsolete electronic components from popular manufacturers like AMD, Intel, Analog Device, NXP, Texas Instruments, STMicro, Lattice, Infineon, and more.

We deliver three unique value adds to our clients: We perform global market research and collaborate with our clients, we mitigate our clients' risk by only using third-party test labs to perform inspections, and we maintain a large network of excess inventory through our manufacturing partners.

Visit our website to learn more!

GIDEP & ECIA Member

ISO 9001:2015, ISO 27001:2013, ISO 14001:2015, AS9120

Microchip USA is not associated with, endorsed by, affiliated with, or sponsored by Microchip Technology Incorporated.

Industry
Hardware & Semiconductors
Company Size
11-50 employees
Headquarters
Tampa, Florida
Year Founded
Unknown
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