Glidewell Dental

Client Success Manager - CA/LV (Monday through Friday 8:00am-5:00pm)

Glidewell Dental  •  $27.11/hr  •  Irvine, CA (Onsite)  •  8 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Essential Functions:

  • Interacts with and provides support to existing customers primarily by phone to increase sales of Company products for assigned locations.
  • Acts as primary liaison between customers and the company; maintains positive client relations and ensures customer needs are met in a manner that is sustainable and beneficial.
  • Drives adoption and usage of Company products.
  • Drives course registrations to Company events.
  • Cultivates and builds continuing relationship and customer experience with client by following up and ensuring all concerns are addressed and needs are met.
  • Analyzes choices of customers’ designated services and purchase history to suggest suitable products.
  • Upsells and cross-sells compatible products to customers; demonstrates how certain products can enhance customer’s current success.
  • Educates Customers on production information including function, specifications, purpose, and product design developments.
  • Manages and responds to customer concerns and problems.
  • Identifies and utilizes best practices to achieve sales results.
  • Attains sales deals and achieves high levels of customer satisfaction.
  • Develops and maintains contacts within industry to provide information and remain abreast of competitors’ activities.
  • Creates and confidently delivers sales pitch that highlights the superiority of the company’s products and builds brand awareness.
  • Maintains initiative to discover and attract new business in a manner that is professional, efficient, and honest.
  • Sponsors seminars and continuing education programs as well as provides studies and product information to customers as necessary.
  • Arranges and provides shipment and demonstration of products by sales personnel.
  • Performs other related duties and projects as business needs require at the direction of management.

Work Schedule Monday through Friday 8:00am to 5:00pm

Pay range $27.11-31.63/hr

Location Irvine, CA or Las Vegas, NV
This position may be based in either Irvine, CA or Las Vegas, NV. Final location will be determined based on business needs and candidate selection.

Glidewell Dental

About Glidewell Dental

Glidewell is America’s largest digital dental lab, pioneering industry-first innovations that expand what’s possible in restorative dentistry. Our mission is to make advanced dental care more accessible and affordable by combining open digital workflows, AI-powered manufacturing, and vertically integrated operations.

We meet dentists where they are on their digital journey, offering flexible solutions that fit any practice—accepting all scanners, digitizing analog impressions, and delivering restorations with unmatched speed and consistency.

Glidewell leads the dental lab industry in technology, education, and clinical support, empowering dental teams through comprehensive CE programs, streaming media, and hands-on workshops.

As the pace-setter in dental lab innovation, we remain committed to driving down costs, improving outcomes, and supporting the next generation of dental professionals.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Irvine, California
Year Founded
1970
Social Media