We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs.
This is not a passive account management role. You will own the full client lifecycle — from onboarding to program completion driving strategy, accountability, implementation, and retention.
Your primary KPI: client retention (minimum 70%)
You will manage up to 40 concurrent clients, acting as a strategic advisor, business coach, and relationship owner.
Location :Tampa, Florida — Rocky Point area (in-office required)
Requirements
3+ years in Client Success, Account Management, or Business Coaching
Experience working with digital marketing agencies or similar service businesses
Strong understanding of digital marketing fundamentals (paid ads, funnels, client acquisition models)
Experience managing 25+ concurrent clients preferred
High emotional intelligence and strong communication skills
Highly organized and system-oriented
Willing to work in-office in Tampa (non-remote)
Building high-performing software teams with the right mix of talent and expertise can be challenging. More companies are recognizing the advantages of contracting distributed teams for their projects, and Karo-Solutions is here to make it seamless.
We specialize in creating distributed teams of software specialists tailored to your business needs, delivering solutions that drive growth for both organizations and individuals. At Karo-Solutions, technology and people meet to collaborate, innovate, and produce results. Our approach combines proactive problem-solving, technical expertise, structured management, and attention to detail.
By integrating top talent, diverse expertise, and high-quality product delivery, we help companies achieve their goals globally. Diversity, collaboration, and innovation are at the heart of everything we do.
We want to be the change. If you share our values and seek a progressive partner, let’s connect—we’d love to hear from you.
