Job Description

The Company

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 260 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values: Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business.

Why This Role Matters

To support the operational running of the department by providing client strategy and driving client strategy-based initiatives, and to contribute to short- and mid-term strategic planning around prospective, new and existing clients.

How You'll Make an Impact

Auction Sale Management

• Business Getting: Oversee and review support of business getting efforts by ensuring intelligence is provided to Specialists and Business Getters in a timely manner and actively encourage Specialists and Business Getters to feedback information gathered on business getting trips to the team.

• Sale Targeting (Auction and Private Sale): For selected sales, oversee and implement pre-sale client targeting using knowledge of clients, department and regions, and utilising all central research tools.

• Debriefs: Oversee preparation and lead post-sale debrief and analysis including follow-up, tracking and recording of action points and deliverables.

• Events: Selectively oversee and review invitation lists for small top client events using knowledge of clients, department and regions, and utilising all central research tools. Analyse metrics and track effectiveness/success of events and conduct event debriefs to identify future opportunities.

• Catalogues: For selected sales, work with the Head of Sale to provide criteria when required to campaign data management, using knowledge of clients, department and regions, and utilising all central research tools.

Client and Object Intelligence Management

• Collection Lists & Client Reviews: Maintain and build upon EMEA client Masterpiece database for categories within the Classic Art Group. Ensure regular reviews under guidance of Head of Client Strategy.

• Conduct client/CTL/regional reviews, channelling the information to the right platforms.

• Client Visits: Assist Business Getters with trip planning; debrief them on return to enrich data in client systems and ensure opportunities are followed up.

• Client Engagement: Provide measurement and feedback of client engagement campaigns (catalogue, direct mail and e-mail) including post-sale reports with Client Strategy and Marketing Directors.

• New Buyers and Bidders: Track activity from clients new to the Classic Art Group and flag as required to various systems and platforms for discussion

• Data Quality: Ensure that all client and object information is logged and maintained in Christie’s client systems.

• Proposals: Provide data and analysis for inclusion in proposals.

General

• Work with peer group on information sharing, identifying cross departmental opportunities, and recording information for Client Strategy.

• Ensure key stakeholders, e.g. Heads of Department/Sale, Directors and the Head of Client Strategy, are aware of key company-wide events and client engagement opportunities on a timely basis.

• Deliver specific campaigns based on briefs directed by Head of CS by producing and managing information using research tools to target specific clients for each campaign based on the strategic brief provided.

• Contribute to any review of current procedures/processes for the department and work with the Head of CS to identify areas of improvement and efficiencies across the group.

What you’ll bring to the team

• Demonstrable experience in a commercial environment with proven experience of manipulating and analysing large transactional data sets

• Strong and solid understanding of the auction process

• Demonstrable knowledge of and interest in relevant art categories would be desierable

• Attention to detail with strong accuracy and analytical skills and demonstrably business process driven

• Ability to manage multiple long- and short-term projects

• Ability to prioritise and meet tight deadlines

• Good communicator – verbal & written

• Enthusiastic approach to continuous improvement and best practice

• Ability to work collaboratively

• Ability to handle sensitive and confidential information with diplomacy

• Advanced user of Excel and data systems

What’s great about working for us

• 25 days annual leave + 1 day Birthday leave 

• Christie’s Christmas office closure (guaranteed between 25th Dec – 1st Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family

• Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on

• Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you

• Donation matching of up to £500 per annum to help you support the organisations you care about

• Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable)

• Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues

• Discretionary Bonus (dependent on the business and employee performance payable in March each year)

• Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s)

• Private Health Insurance – no employee contribution needed, subsidised for other family members

• Dental Insurance – (may be extended at personal cost)

• Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months

• Competitive Life Insurance policy from first day

• Employee Assistance Programme – access to personal advice and support services including counselling

• Eyecare vouchers (once a year)

• Cycle to Work scheme

• Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops

• Seniorcare by Lottie, a comprehensive eldercare solution

• Robust family first policy:

Ø 16 weeks full pay on Maternity Leave

Ø Eligible to return to work for 80% of your agreed normal weekly working pattern while being paid as though you were working 100%, post a minimum of 16 weeks of leave

Ø Dependent back-up care: 10 sessions/ days of childcare or eldercare per year

Ø Christies Family Network Our community of parents who meet regularly over breakfasts, lunch, afternoon tea…

* Christie’s reserves the right to change company benefits at any time

Closing Date: Sunday 12th April

Salary: £30,000 - £40,000 per annum

*this salary is to guide applicants on the level of the role, the offer will be aligned with level at which the role is offered (Analyst/Senior/Manager) AND the successful applicants experience

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