Job Description

Client Specialist

Location: London

Type: Full-time

Department: BFSI

We are hiring a Client Specialist to support a leading global investment bank within its Commodities & Global Markets division.

The Commodities and Global Markets Client Specialist Unit is a frontline team supporting clients and counterparties across all ready-to-trade activities. The team works in close partnership with Sales, Origination, Compliance, Legal, and Operations to enable efficient client onboarding and servicing while ensuring adherence to non-financial risk requirements.

The function is focused on delivering a consistent client experience and managing risk outcomes across a portfolio of funds and regulated financial institutions.

Responsibilities

• As a Client Specialist within Commodities and Global Markets, you will take ownership of client relationships from a compliance, administrative, and servicing perspective. You will act as the primary point of contact for clients on all ready-to-trade matters, ensuring that regulatory and contractual requirements are met.

• You will partner with Sales and Origination teams to manage non-revenue responsibilities, enabling greater focus on commercial activities while maintaining strong client engagement. The role requires translating regulatory requirements into clear, client-relevant outcomes and ensuring consistent application of compliance and risk policies.

• You will support a portfolio of funds and regulated entities, including asset managers, hedge funds, private equity funds, and financial institutions, ensuring effective onboarding and ongoing engagement

Eligibility Requirements

• Extensive experience in investment management operating models, fund structures, regulation, and organisational frameworks, particularly within the EMEA region
• Strong understanding of complex fund and ownership structures, including SPVs, trusts, hedge funds, funds of funds, UCITS, AIFs, master-feeder structures, and umbrella funds
• Ability to navigate cross-border structures involving partnerships, securitisation vehicles, and holding companies
• Expertise in client due diligence, financial crime risk management, and policy application
• Strong knowledge of physical commodities and derivatives products, including contracts for difference, forwards, futures, swaps, swaptions, and options
• Experience supporting contractual negotiation processes, including ISDA, CSA, EFET, and other derivatives agreements
• Familiarity with regulatory frameworks and classifications, including MiFID, EMIR, AMLD5 and 6, FATCA, CFTC Rules, and the Dodd-Frank Act
• Fluency or working proficiency in one or more EMEA languages to support cross-border client interaction and documentation

How to Apply

• Click "Apply Now" to submit your resume through our career site
• Be sure to include any relevant experience that aligns with the role.
• Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.​

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com

You can also find us on:

https://www.linkedin.com/company/eclerx/

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here