Job Description

Are you ready to join our digital revolution journey? 
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an outstanding  Client Solutions Manager to join our Microsoft team. The ideal candidate will have a strong understanding of digital and the performance agency landscape in Poland, and be able to understand the needs of agencies and marketers in order to deliver measurable results against ambitious sales targets.

What You'll Do:

• Client Onboarding and Support: Partner with Client Partners to pitch to and onboard digital performance agencies and direct advertisers, ensuring a smooth transition to Microsoft Ads.
• Campaign Setup and Optimization: Assist clients with campaign setup, optimization, and budget planning to help achieve their advertising goals.
• Performance Monitoring: Track campaign performance, analyse results, and provide insights to improve campaign outcomes.
• Collaboration: Coordinate with the Microsoft Advertising team and internal teams to resolve technical and ad policy issues, ensuring smooth execution of campaigns.
• Operational Management: Handle contractual setup, invoicing, and Microsoft Ads account setup to ensure all processes are accurate and timely for each client.

What You'll need for this role:

• In-depth experience working at digital performance agencies.
• Experience in running campaigns on Microsoft/Bing Ads or Google Ads.
• Solid understanding of Google Analytics (experience with GTM is a plus).
• Structured and analytical mindset.
• Strong communication, time management, and interpersonal skills.
• Fluency in English and Polish.

What will really make us love you:

• You have an eye for detail.
• You maintain a balance of being a true team player as well as having a competitive edge.
• You have a positive attitude (training, resiliency, appreciate the growth from adversity).
• You are coachable and have proven ability to take and implement feedback.
• You have the ability to engage and communicate with clients in a positive and approachable way.
• You are a proven top performer in your work experience

What you'll love about us:

• We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world.
• Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising.
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.

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Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.  
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. 
“Share our similarities, celebrate our differences.” – M. Scott Peck
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