Job Description

Team Intro

The Health and Wellness team partners with leading clients in the Israeli market, helping them scale their businesses through TikTok advertising worldwide. We act as strategic advisors, providing expert guidance, data-driven insights, and best-in-class support to maximize their success on our platform.

Responsibilities

- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.

- Analyze campaign performance data to offer clients data-driven business insights; at the same time, use those insights to improve our advertising offerings.

- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional teams.

- Drive education on product and company updates, and share company best practices as relevant to clients' or agencies' businesses.

- Share marketplace feedback and guide our advertising strategy.

- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.

- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.

- Responsible for improvement of product feature adoption and consistently driving product improvement from market feedback.

- Develop automated reports utilizing the company's internal data tools and Excel.