Job Description

TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results.

Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.

You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.

We are seeking a Client Solutions Manager to join our Client Solutions team, driving growth for advertisers.

In this role, you will act as the strategic bridge between our platform and our partners, moving beyond simple account management to become a trusted business advisor. You will collaborate closely with sales and product teams to analyze complex metrics and unique platform data, translating them into compelling narratives that maximize ROI.

By proactively monitoring campaign performance and aligning platform solutions with client marketing initiatives, you will exceed expectations and secure future investment.

Responsibilities

• Advertiser growth : manage long-term relationships and partner with the sales team on media strategy to scale advertiser investment and deliver against business goals.
• Product adoption: drive the adoption of our multiple advertising formats and measurement solutions, ensuring campaigns are implemented using best practices while working with product teams to troubleshoot technical issues and guide platform strategy.
• Data analysis & optimization: demonstrate deep analytical expertise by monitoring proprietary metrics to identify real-time optimization opportunities that improve campaign efficiency and performance.
• Strategic consulting: translate performance data into actionable business insights and compelling narratives to present during business reviews and regular meetings with your clients.

Minimum Qualification(s)

• Demonstrated experience in account management/performance experience in digital marketing
• Strong understanding of the media and advertising landscape, with hands-on experience in digital and programmatic sales.
• Experience in analysing data and identifying insights to assess campaign performance
• Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP)
• Ability to thrive in a rapidly evolving environment and adapt quickly to constant change.
• Fluent in Spanish and English to communicate with clients.

Preferred Qualification(s)

• Knowledge of self-serve advertising platforms, auction dynamics, and biddable media buying.
• Results-oriented with high attention to detail and strong organisational skills
• Proactive attitude with excellent project management, organisational, and analytical skills
• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
• Experience diagnosing and solving technical problems with product and engineering teams