Meta

Client Solutions Manager -eCommerce (8 Months Contract)

Meta  •  Madrid, ES (Onsite)  •  15 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

The Client Solutions Manager for Meta’s Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an opportunity to be at the center of some of Meta's most important commercial relationships in Spain. The Client Solutions Manager is a strategic solution-driver who puts customers at the core of everything they do. This role is responsible for building strategic partnerships, driving growth, advertiser education, and satisfaction in innovative ways, and leveraging data-driven insights for our customers. You should have a passion for Meta and the overall marketing ecosystem.

Success in this position requires consultative sales and analytical skills, experience in working with large data sets to identify performance patterns and translate into solutions, working with internal cross-functional partners, and the ability to prioritize competing workstreams based on impact, deadlines, and stakeholder needs.

Responsibilities
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
* Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership
* Use data and insights to guide strategy and implementation of Meta solutions against clients' marketing objectives
* Build and manage relationships with key clients, ecosystem partners (media, ad-tech, creative, marketing etc.)
* Advise on media, measurement, and creative strategy to deliver against client goals
* Conduct data analyses to guide client strategy, which may include setting up dashboards to detect performance patterns and translate them into actionable insights
* Collaboration with internal cross-functional teams and co-manage complex work streams
* Flawless management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
* Act as a consultant for partners, establishing meaningful relationships and driving clients to action
* Be an active contributor of the regional sales team to contribute to overall team goals and development
* Willingness to travel frequently

Qualifications
Fluency in English and Spanish, as the role supports clients in Spain and collaborates with global teams
* eCommerce hands-on startup, scaleup or enterprise experience
* Experience as a Facebook, Instagram, WhatsApp and Messenger user and knowledge of Meta’s ad products
* Understanding of attribution modelling /measurement
* Experience working with tools, analyzing large datasets and delivering actionable insights
* Knowledge how to prioritize and manage multiple tasks and projects simultaneously, using tools
* Experience in managing complex projects and work streams with minimal direction with a high attention to detail
* Experience working with cross-functional teams
* Consistently demonstrate level of integrity and ownership
* Communicate, collaborate and work effectively in a team
* Consultative selling skills
* Adapting to changing priorities and requirements, and to pivot quickly when necessary Experience with Meta Business Suite and Ads Manager
* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
* Experience in a client-facing role at a media agency, ad-tech company, or platform
* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
* Experience with digital advertising platforms and performance marketing
* Experience in the eCommerce or retail industry
* Experience with data visualization tools such as Tableau or Looker
* Experience presenting to and influencing senior stakeholders
Meta

About Meta

Meta's mission is to build the future of human connection and the technology that makes it possible.

Our technologies help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

To help create a safe and respectful online space, we encourage constructive conversations on this page. Please note the following:

• Start with an open mind. Whether you agree or disagree, engage with empathy.

• Comments violating our Community Standards will be removed or hidden. Please treat everybody with respect.

• Keep it constructive. Use your interactions here to learn about and grow your understanding of others.

• Our moderators are here to uphold these guidelines for the benefit of everyone, every day.

• If you are seeking support for issues related to your Facebook account, please reference our Help Center (https://www.facebook.com/help) or Help Community (https://www.facebook.com/help/community).

For a full listing of our jobs, visit https://www.metacareers.com

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Menlo Park, CA
Year Founded
2004
Website
meta.com
Social Media