Murex

Client Services - Trading Consultant

Murex  •  Paris, FR (Onsite)  •  1 month ago
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Job Description

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

We are hiring for this role in both our Paris and London offices

Team & Context

The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy.

Client services EMEA Trading team is responsible of providing expertise to the client and support him on MX.3 platform in the maintenance phase, new implementation and extension phases.

The team is also coordinating with Trading product experts to raise the client concerns, align on the recommendations and share the new areas of enhancement.

Your missions/What you'll do?

  • The consultant provides support and delivery services to our clients on her/his expertise domain according to Murex standards (quality and effort)
  • Main activities to be performed
  • Provide support services to the clients : follow-up and solving of open cases
  • Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed
  • Manage defect correction and product enhancement
  • Conduct trainings, internal to Murex or to clients
  • Contribute to client assistance on-site
  • Start acting as Support Coordinator with guidance
  • Provide internal assistance to more senior profiles for demo / pre-sales preparation
  • Work on an internal product evolution stream

Your profile/Who you are?

  • Engineering degree or Master, first experience is appreciated
  • Financial Engineering knowledge is a plus
  • SQL and Unix.
  • Python, C++ is a plus.
  • Client-facing skills and fluent in English.
  • Strong analysis skills.
  • Ability to take initiatives and work in autonomy.
  • Good communication skills and interactions with others.
Murex

About Murex

For more than 35 years, Murex has provided enterprise-wide, cross-asset financial technology solutions to capital markets players. Its cross-function platform, MX.3, supports trading, treasury, risk and post-trade operations, enabling clients to better meet regulatory requirements, manage enterprise-wide risk and control IT costs.

With more than 60,000 daily users in more than 65 countries, Murex has clients across the financial services industry, from banking and asset management to energy and commodities. Murex is an independent company with over 3,400 employees across 19 locations. Murex is committed to providing cutting-edge technology, superior customer service and unique product innovation. MX.3 is specifically designed and engineered to meet the multifaceted challenges of a transforming financial industry.

Co-founder Elias Eddé is Murex's CEO. Elias leads the executive committee and reports to the board of directors. Maroun Eddé is executive chairman of the board of directors and is closely involved in key customer and partner relations and in defining Murex’s long-term objectives and strategy.

To find out more, visit www.murex.com.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Paris, FR
Year Founded
Unknown
Website
murex.com
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