About Us:
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
About the Role:
The Client Services Representative serves as a liaison between our clients and the call center staff. They provide services both internally and externally to resolve issues, providing administrative support and processing for call center staff by processing and handling time sensitive documents and patient requests.
Title: Client Services Representative
Location: Onsite - 8085 Knue Road, Indianapolis, IN 46250
Department: Client Services Organization
Compensation: $16 per hour base
Key Responsibilities:
Coordinate, validate, and deliver consumer specific requests
Analyze consumer mail or itemized billings for accuracy
Process all internal correspondence and account updates
Analyze accounts to resolve balance discrepancies and post payments and adjustments
May be required to verify insurance eligibility
Inspect bankruptcy notifications
Process itemized statements and settlement offers
Skills & Competencies:
Attention to detail
Time management
Communication
Customer service skills
Teamwork
Critical thinking
Organization
Planning skills
Computer skills
Proficiency with Microsoft Office applications
Data entry
Required Qualifications:
HS Diploma/GED
Excellent computer skills
Proficiency with Microsoft Outlook, Word, and Excel
Preferred Qualifications:
Experience with Epic EHR system
Administrative experience
Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA
Employment eligibility:
Candidates must be legally authorized to work in the United States at the time of hire
The company does not provide employment visa sponsorship for this position
As a condition of employment, a pre-employment background check will be conducted
What We Offer:
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
Paid Wellness Time and Holidays
Employer paid life insurance and long-term disability
Internal growth opportunities
Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
#LI-Onsite
Meduit was born out of a drive for excellence and a passion for new ideas for improving revenue cycle management for healthcare organizations and the patients they serve. Today, Meduit is a parent organization where leading RCM companies, including MedA/Rx and Receivables Management Partners (RMP), collaborate to identify and measure best practices, leverage one another's unique strengths, collaborate for results, and serve healthcare clients on a unified solutions platform.
Meduit is one of the nation’s leading Revenue Cycle Management (RCM) companies with decades of experience in the RCM healthcare arena, serving more than 500 hospital and physician practices in 47 states. Meduit combines a state-of-the-art accounts receivable management model with advanced technologies and an experienced people-focused team that takes a compassionate and supportive approach to patient engagement. Meduit significantly improves financial, operational and clinical performance, maximizing cash acceleration and ensuring that healthcare organizations can dedicate their resources to providing more quality healthcare services to more patients. For more information, please visit MeduitRCM.com.
