Job Description

Providing compassionate, quality veterinary care to Northern Colorado since 1986.

As a full-service animal healthcare center, Front Range Veterinary Clinic, part of the Suveto network of hospitals, seeks a Client Services Representative to join our team. We are equipped to diagnose and treat our client’s dogs and cats through all stages of life. We know that pets are much-loved family members and we feel privileged to help them remain as healthy as possible, for as long as possible.

We seek to exceed your expectations each and every visit & we will be responsible members of our community. We celebrate and respect our staff and encourage them to lead balanced personal and professional lives.

This is a full-time position. $17.00 - $19.00 per hour based on experience

GENERAL PURPOSE:

Our CSRs provide high quality customer service that meets or exceeds the expectations of our clients. Support the doctors and support staff. Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.

ESSENTIAL JOB FUNCTIONS:

• Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
• Oversee the clinic
• Manage and assist clients in the euthanasia paperwork
• Discuss payment choices with
• Process End of Day Report
• Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distributing daily mail and purging charts in
• Maintain knowledge of extension numbers to reach employees throughout the
• Assist in emergency situations by expediting calls to triage staff
• May require mentoring or overseeing students from various educational
• Perform other job duties as

QUALIFICATIONS:

• High School Diploma or equivalent
• At least 1 year working within a customer service environment
• Must be computer literate; basic computer skills with ability to navigate new
• Excellent communication
• Ability to multi-task.
• Ability to work well within a team

BENEFITS

Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%. In addition, all full-time hospital team members receive VSOP® grants, SUVETO’S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP® is an ownership program that tracks the value of the entire Suveto organization.

Front Range Veterinary Clinic, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.