Greencross Vets

Client Services Representative - ARH Canberra

Greencross Vets  •  Commonwealth of Australia (Onsite)  •  3 months ago
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Job Description

Are you a people person and animal obsessed?

Combine your love for both on the daily!

We are seeking a friendly and organised Client Services Representative to join our team at ARH Canberra!

Both part-time and full-time hours are available.

Our Canberra team are dedicated to providing exceptional care for pets and outstanding service to their owners. We are passionate and committed to ensuring the health and well-being of every animal that walks through our doors.

In this role you will be responsible for providing excellent customer service, including:

  • Being the first point of contact for our customers
  • Answering and directing a high volume of calls on a switchboard
  • Scheduling appointments
  • Processing payments
  • Administration support
  • Supporting our team of Specialists, Veterinarians and Nurses

The successful candidate will be someone who is:

  • Available for weekend and weeknight shifts
  • Committed to providing only the highest standard of care to our patients, customers and staff
  • Resilient with the ability to remain calm during highs and lows
  • Able and willing to work with a sense of urgency at times
  • Able to prioritise and multi-task effectively
  • Has an enthusiastic and positive approach to their work and the team
  • Looking for career longevity
  • Clean and well-groomed personal presentation
  • Proficient in Microsoft Office – Word, Excel and Outlook
  • Veterinary industry related qualifications and/or experience within the industry is highly desirable but not essential

This is an excellent opportunity for someone looking to join a big team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and rewards program available to the successful candidate.

Apply Now!

Greencross Vets

About Greencross Vets

Established in 1994, Greencross Vets is the largest veterinary services provider in Australia where we operate over 150+ clinics including General Practices and Animal Emergency Clinics.

As Australia's leading veterinary group, we provide pet owners access to a network of well-equipped veterinary practices run by local veterinary teams, which offer exceptional client and patient care.

We feature some of the most advanced practices in the veterinary industry and choose the best diagnostic tools, treatments and preventative measures based on clinical excellence.

Greencross are part of a community of vets who enjoy sharing their knowledge and clinical expertise. Complex cases can be discussed with our centres of excellence, where we have the most advanced equipment and nationally recognised teams of specialist vets. Finally, there’s our Vet Advisory Board (VAB) that leads our clinical practice and maintains our high standards consistently across the group.

Our operations include:

• General Practices

• Emergency Centres

• Specialist Centres

General practices, consisting of veterinary practices that offer consultations and associated diagnostics capabilities and general practice medical and surgical treatment options. Emergency centres, providing full animal hospital facilities for after-hours care and treatment of sick pets, and Specialist centres providing veterinary care across a number of specialist services including medicine, surgery, pathology, radiology, dermatology, cardiology, ophthalmology and dentistry.

For more information about Greencross Vets and our culture please visit www.greencrossvet.com.au or www.greencrossvet.com.au/careers to learn more about joining Greencross Vets.

Industry
Veterinary & Animal Care
Company Size
501-1,000 employees
Headquarters
North Ryde, AU
Year Founded
1994
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