
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
What's in it for you:
Trane in Rochester/Buffalo NY is hiring a Client Service Representative to join our team. In this role you will be responsible for developing long-term customer relationships and maximizing account penetration and customer retention by developing/offering HVAC system-related solutions.
What you will do:
Support assigned account managers and their assigned customers with HVAC systems & equipment product selections, application, proposals and sales development.
Quote, close, and transition Technician Leads and other Service repair work under.
Generate estimates and proposals for service work.
Provide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service.
Prepare transition documents and communicate project readiness for assignment to operations team.
What you will bring:
Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university is preferred, or equivalent combination of education and experience.
Minimum one (1) year experience in Account Management, Mechanical Contracting/HVAC or Facilities Management fields preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Working knowledge of HVAC systems preferred.
Annual Base Salary Range or Hourly Base Pay Range:
$56,936.66 - $82,809.99
Compensation Type:
Salary
Incentive Eligible:
Yes
Sales Commission Eligible:
No
Disclaimer We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Trane Technologies is a global climate innovator advancing sustainability through our leading brands Trane® and Thermo King®, which bring efficient and sustainable climate solutions to buildings, homes and transportation across the globe. Together, we are one team innovating for a better future.
At Trane Technologies, we are driven by a common purpose: to boldly challenge what’s possible for a sustainable world. While our products and services work to transform climate control, our company’s goal is to combat climate change. Sustainability is embedded in everything we do. Every team member has an impact on our bold 2030 Sustainability Commitments and is empowered to act and bring solutions to life.
Our employee experience sets us apart as a special place to work. We are committed to fostering a culture of inclusivity, innovation and growth. When you join Trane Technologies, you become part of a team that shares a common purpose and values, working together to create a sustainable future. Our core values—Uplift Others, Make an Impact and Thrive at Work and Home—guide us in supporting our community, driving meaningful change and ensuring work-life balance.
Explore our career opportunities and join us as we boldly go.