Job Description

Client Services Officer – Court Services

• Location: Campbelltown
• Employment Type: Temporary full-time (12 month contract).
• Salary: Clerk Grade 1/2 $78,000 to $84,799pa. + super + leave loading

Your role

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to; responding to customer enquiries, data entry and records management.

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high-quality professional services to clients.

Working as a member of a team, you will liaise with a wide range of stakeholders to provide high level clerical and administrative support services. Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.

What we’re looking for

In addition to meeting the essential requirements, the successful candidate must demonstrate the following:

• You are an effective communicator and have experience providing high level clerical and administrative support.
• You display a flexible approach to your work, the ability to work in different teams, and have confidence using core office software applications or other technology.
• You value diversity and inclusion in the workplace and promote positive working culture.
• Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment. Click here for more Information about accepting a role within Court Services.

Essential Requirements

• A valid Australian Drivers Licence
• Campbelltown Local Court is a HUB location (Campbelltown, Moss Vale, and Picton) Travel to other Court locations within the HUB will be required.
• Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

National Criminal History Record Check

Download the Role Description

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

Work that really matters

Courts and Tribunal Services manage and support the largest court and tribunal network in the country. There are 164 courts and tribunals throughout NSW, many in regional and rural areas.

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Targeted Question 1: Describe a time when you have dealt with a deeply distressed, angry, or hostile client in a high-pressure or fast paced environment. How did you manage you own emotions, maintain professionalism and bounce back afterwards?

Targeted Question 2: Tell me about a time when you faced an unexpected change in workloads or critical staff shortage in a public facing role. How did you collaborate with your colleagues to support each other and ensure operational standards were met?

Applications close 23rd September 2026 at 11:59pm

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Alanna Kill on (02) 4629 9619 or at Alanna.Kill@justice.nsw.gov.au

If you have any questions about the application process or would like to request a recruitment adjustment (for example submitting your application in a different format), please call Dean on 02 9765 3526 or email the recruiter

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/