Job Description

Client Services Officer - Albury

Location – Albury

Employment type – Ongoing full-time and Temporary

Salary & Grade – Clerk Grade 1/2 ($75,728 - $82,329)

Your role

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management. You will rotate through a variety of roles in this position, including roles requiring travel of up to 9 nights per month.

You will assist with the effective operation of Court rooms, perform administrative services to meet statutory obligations and deliver high quality professional services to clients.

Your knowledge and confidence with core office software applications or other technology will see you succeed in this role.

Please note that this role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.

What you’ll do

The successful candidate will be able to:

• Support the efficient operation of the court including liaising effectively with a wide range of stakeholders.
• Anticipate the requirements of judiciary and other key stakeholders and provide a timely and effective response.
• Provide a high level of clerical and administrative support to the court and registry
• Use computer systems in accordance with policy and procedure.
• Provide high quality support to customers on the counter, telephone and via email.
• Support the effective implementation of improved work practices.
• Provide procedural information in the Local, District, Crime, Civil and Care jurisdictions.
• Working collaboratively within a greater team to meet time standards and

• Adapt to working in a variety of different roles and jurisdictions.
• Work across a variety of court locations, building rapport with many different staff members
• Promotes Equal Employment Opportunity, Cultural Diversity and Workplace Health and Safety and provides an environment in which individual employees and their skills are valued and respected

What we’re looking for

• You must hold a valid Australian Drivers Licence.
• You must be willing to travel to other locations within the region. This will include overnight stays ranging from 1–9 nights per month.
• A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.

Download the

Information about accepting a role with Court Services and the potential hazards.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply and attach the following documents:

1. An up-to-date résumé (maximum 5 pages).
2. A cover letter (maximum 2 pages) outlining how you meet the requirements of the role.

Applications close Monday 27 April 2026at 11:59pm AEST

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Caitlin Howard atcaitlin.howard@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Maren Heldt via maren.heldt@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visitInclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

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Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.