Commissionaires Canada

Client Services Manager, Central Island

Commissionaires Canada  •  $70k - $80k/yr  •  Nanaimo, CA (Onsite)  •  8 days ago
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Job Description


Commissionaires Security Solutions (CVIY) is looking for a Central Island Client Services Manager to lead our Operations Teams from north of the Malahat to Qualicum.  

About CVIY
We are a full-service security services company operating as a Not-for-profit with a diverse customer base of commercial, residential and government accounts. CVIY has a mandate to provide meaningful employment to veterans of the Canadian Armed Forces, the RCMP, their families and others who wish to contribute to the security and well-being of Canadians.

The Role
Based in our new Nanaimo office, the Central Island Client Services Manager reports to the Chief Operations Officer and is part of the Operational Leadership Team.  The successful person will lead the Operations team by nurturing existing client relationships and creating innovative solutions to meet clients’ needs and drive revenue growth.  This role will work closely with the Chief Growth Officer to help grow the business in these areas. This important role will help develop the organization’s strategic partnerships while aligning with CVIY’s Strategic Business Plan and corporate objectives.

Job Duties and Responsibilities
  • Lead and inspire our teams.
  • Passion for the customer and will lead customer relations in the region with the support of the team.
  • Conduct area assessments to get intelligence on opportunities and competitive activity.
  • Liaise with Chief Growth Officer on the implementation of CVIY’s strategic, marketing & communications and plans.
  • Implement new business opportunities, contribute to Requests for Proposals, contract renewals and new contract development.
  • Positively contribute to the organizational culture, values and reputation in all CVIY markets and with all team members, customers, suppliers, partners and regulatory/official bodies.
  • Ensure business activities are in accordance with CVIY’s social mandate and business plan goals
  • Perform best practices, offer expertise and product/service knowledge and delivery to ensure optimal business opportunities. 
  • Help raise the visibility of Commissionaires in the region in the business community and amongst the public.
  • Develop strong business relationships to best manage existing contracts and attract new clients
Commissionaires Canada

About Commissionaires Canada

Commissionaires is Canada’s premier security company and largest private sector employer of veterans. Founded on the core military values of dedication, responsibility and sense of mission, we employ 22,000 people across Canada. We are a private, not-for profit organization providing security, fingerprinting and identification services as well as training, to public and private sector clients. Our mandate is to create meaningful employment opportunities for former members of the Canadian Forces, the Royal Canadian Mounted Police and others who wish to contribute to the security and well-being of Canadians.

https://commissionaires.ca/about

Our roles are critical for the safety and security of Canadians. Our diverse workforce welcomes veterans and reservists, military spouses and family members, and civilians.

Join our team and make a difference in the security industry while building a fulfilling career.

Industry
Security & Investigations
Company Size
501-1,000 employees
Headquarters
Ottawa, CA
Year Founded
1925
Website
commissionaires.ca
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