Job Description

Urgent Hiring:

Position: Client Service Manager

Required SKills:

• B2B Client relations management
• Account financials (Billing and Invoicing)
• Client escalations management
• KPI/SLA/Metrics negotiations

Qualifications:

Bachelor's degree

At least 2 to 5 year(s) of working experience in the related field is required for this position in a BPO.
Previous account management, sales, or customer service required.



Schedule: Night shift
Work setup:



Recruitment Process:

1. Paper screening/ Phonescreening

2. Recruitments Interview

3. 1st Hiring Managers Interview
4. 2nd Hiring Manager's Interview
5. 3rd Hiring Manager's Interview
6. Job Offer