RediMedicoLegal (RML) is the specialist medicolegal division of RediMed, providing independent medical assessments and expert reports to insurers, employers, legal firms and other organisations across Australia. We are seeking an organised, proactive and customer-focused Client Services Coordinator to join our team. This role is ideal for someone who enjoys working in a fast-paced environment, learns systems quickly and takes pride in keeping processes running smoothly.
Based primarily in Joondalup, you will occasionally travel to our Belmont clinic to support operational requirements.
Reporting to the Service Delivery Manager, you'll play a key role in coordinating independent medical assessments and ensuring a seamless experience for clients, specialists and examinees throughout the assessment process.
This is a highly varied role that combines administration, customer service, coordination and problem-solving. You'll manage multiple priorities throughout the day while maintaining a high level of accuracy and professionalism.
You will:
You are a highly organised administrator who thrives in a busy environment and can confidently manage competing priorities without compromising attention to detail.
You are comfortable working across multiple systems, learning new processes and interpreting documentation to determine the next steps required.
Experience within medicolegal services, workers' compensation, insurance, healthcare, allied health or claims administration will be highly regarded.
A Certificate III or IV in Business Administration is desirable but not essential.
You will also need to hold, or be willing to obtain, a National Police Clearance.
You’ll EnjoyThis Role If You...
Why Join RediMedicoLegal?
If you're looking for a rewarding role where you can make a meaningful contribution, build strong client relationships and become an integral part of a growing national team, we'd love to hear from you.
Apply today, or reach out to hr@redimed.com.au for further information
RediMed exists to support Australian businesses in ensuring their workers return home safe and well every night. We understand that this requires a holistic, innovative, and coordinated approach to healthcare which is why RediMed offers a comprehensive, "one-stop-shop" experience for businesses and their employees.
RediMed can support businesses by conducting:
* Pre-Employment Medicals
* Legislative Medicals
* Ongoing Health Surveillance and monitoring
* Injury Management including urgent care, surgical intervention and rehabilitation.
* Allied Health Support
* Respirator & Ear Fit Testing
* Drug and alcohol screening
* Fitness for work assessments and medicolegal services
* Telehealth
* Policy and Procedure development and support
In order to deliver on our mission, we focus on employing a diverse, talented, customer-obsessed team which includes doctors, specialists and surgeons, allied health, and our customer support team. We invest heavily in our team; ensuring they have the knowledge and skill to best support you, your business, and your workers.
We have six dedicated Occupational Healthcare clinics in Perth, Western Australia and are currently expanding into Queensland with our first clinic now open in Spring Hill. Additionally, we can service customers nationally via our Alliance Partner network. We can also come directly to you!
We understand that every organisation has its own requirements so we will genuinely partner with you to ensure that we always meet (and hopefully always exceed) your expectations!
