Job Description

• 2X part time, 0.6 FTE, 12-month roles
• Generous salary packaging options to increase your take home pay
• Work for a multidisciplinary team with a diverse range of backgrounds

So why cohealth?

cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. Named Premier's Health Service of the Year (Primary) and the Supporting LGBTIQ+ Health Service at the Victorian Public Healthcare Awards, cohealth's 1000 staff demonstrate courage, leadership, innovation, and agility in their commitment to providing inclusive and culturally safe health services that protect the human rights of all people of all gender identities, sexualities, ages, cultural and linguistic backgrounds, faiths, and abilities.

Our inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging. Our aim is for everyone to thrive in their role. Please click here to find out more.

About the role

Join a dynamic healthcare team as the first point of contact for clients. Provide exceptional customer service, appointment coordination, reception, and administrative support across Oral Health, Medical and Allied Health services.

Please refer to the Position Description to know more about the role.

Your duties include:

• Assist clients answering enquiries, receiving and accounting for all patients presenting to the service, in a respectful and courteous manner
• Participate in triage processes, proactively optimising the use of the clinician’s time and ensuring appointments books are at capacity
• Manage client records, maintain electronic files and all relevant correspondence
• Undertake clinic finance responsibilities, including Medicare billing, account reconciliation, and follow ups

What cohealth offers:

• Generous salary packaging of up to $15,900, plus an additional $2,650 for meals and entertainment, to help increase your take-home pay. Find out more on salary packaging here: https://www.ato.gov.au/Individuals/Jobs-and-employment-types/Working-as-an-employee/Salary-sacrific…
• Novated Leasing is available along with a significantly discounted fitness membership with unlimited access to over 290 facilities for you and your family. To find out more click here
• cohealth offers primary carers 14 weeks paid parental leave upon completion of only 6 months of continuous service
• Eligible co-workers will continue to receive superannuation on unpaid parental leave as well
• Counselling services for you and your immediate family through our EAP-Access provider, along with mindfulness, resilience, and wellbeing programs
• An inclusive workplace where diversity is valued and the work you do makes a meaningful difference

Our ideal candidate:

• Experience with face-to-face customer service
• Basic understanding of accounting systems and procedures such as accounts payable and receivable
• Demonstrated experience and skills with standard computer software applications including Microsoft Outlook and Excel
• Experienced medical receptionist or similar qualification or demonstrated experience within general practice/community health service (or similar) setting

Application Process

We will be conducting interviews for this role as applications are received.

If you have any questions regarding this role, please contact Madushi Gunathilikata Madushi.Gunathilikata@cohealth.org.au

All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC), a Working with Children Check (WWCC), complete a Pre-Employment Declaration Form, evidence of legal rights to work in Australia, and evidence of vaccination.

Successful applicants will be required to provide evidence of immunisation assessment including Influenza within 12 weeks of commencement [B]. This is in accordance with the Victorian Minister of Health Mandatory Vaccination Orders and legislated requirement for influenza vaccination.