Client Services Administrator
JP Morgan Medical Centre | Canary Wharf/Victoria Embankment | Permanent | Full Time
Up to £27,768.00 per annum, depending on experience
40 hours per week
Monday to Friday 08:15 to 17:15
You will not be required to work Bank Holidays or weekends.
We are looking for a Client Services Administrator to join our team, who is experienced in a customer service focused environment with excellent communication skills. As a team player you will be able to multitask with attention to detail and be flexible. You will have excellent IT skills with proven knowledge of excel, PowerPoint and Word.
You will meet and greet all our visitors to the medical centre, ensuring the smooth running of the reception with client's journeys as your top priority, excellent customer service is essential in this role.
The Client Services team will deal with client enquiries, appointments and bookings with the highest standard of attention to detail and customer focus.
As our Client Services Administrator you will:
Form an integral part of the ‘Customer Journey’ and will strive to continually review and improve where possible
Have strong communication skills with clients and employees both face to face, by telephone and written correspondence.
As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
To complete monthly KPIs
To succeed as a Client Services Administrator, you will need:
Exceptional organisational skills
The ability to multi task
To be friendly and approachable
To be professional and courteous
To be a natural problem solver with a good eye for detail
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today
Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.
It starts with you.
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.
Closing date - 1st August 2026
Welcome to Nuffield Health, the UK’s leading not-for-profit healthcare organisation*.
As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities – all to realise our vision to build a healthier nation.
What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future – wherever they are on their journey. All for the public benefit. So, it’s no surprise that we’re trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation.
We’re committed to our vision of building a healthier nation.
Welcome to Nuffield Health. Specialists in you.
* Nuffield Health is a Registered Charity. Our objective is to advance, promote and maintain health and healthcare of all descriptions and to prevent, relieve and cure sickness and ill health of any kind, all for the public benefit. Registered Charity Numbers 205533 (England and Wales) and SC041793 (Scotland).
