Findex

Client Services Administrator

Findex  •  Albury, AU (Onsite)  •  1 day ago
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Job Description

Are you an organised, enthusiastic, and high-energy professional with strong communication and time management skills? We’re seeking a motivated individual to join our team on a 12-month maternity leave contract This is a fantastic opportunity to become a valued member of a collaborative and supportive team, where your initiative is recognised, and your professional development is actively encouraged.

Your role, your contribution!

In this dynamic role, you will provide essential administrative support to our Internal & External Audit team and Partners, ensuring the smooth day-to-day operation of the audit function. Key responsibilities include:

  • Providing high-quality administrative support to the Audit team and Partners
  • Maintaining and updating client records and audit engagement management systems
  • Document preparation including tenders for potential clients and correspondence for existing clients
  • Coordinating domestic travel and accommodation arrangements
  • Supporting the onboarding of new audit clients, including independence checks and engagement setup
  • Delivering a professional and welcoming first impression to clients via phone, email, and in person at our Albury office
  • Contributing to continuous improvement initiatives and fostering a positive team culture

The benefits of joining us!

We are committed to supporting our people and creating an environment where you can thrive. Benefits include:

  • Flexible working arrangements, including a 9-day fortnight
  • The option to purchase additional annual leave
  • Access to a confidential Employee Assistance Programme
  • Industry-leading learning and development opportunities to support your growth

What you will bring to the role:

To be successful in this role, you will bring:

  • Previous experience in an administration, office support, or similar role (preferred)
  • An interest in the financial services industry (desirable)
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Excellent attention to detail and a high standard of professional presentation
  • Strong verbal and written communication skills
  • A proactive, enthusiastic, and solutions-focused mindset

If this role sounds like a good fit - Apply now!

Our Impact: Why Findex?  

At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models. With 2,500 professionals across 90+ offices, we combine local expertise with global reach and remain committed to supporting clients and communities in creating long-term financial security.

For the Community - The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement.

For our Customers - Together, Findex and Crowe champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you’re empowered to work in a way that brings out your best — supporting your growth, your team, and the clients who trust us to make a real difference.

For You - At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role.

For Diversity & Inclusion - Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds, and experiences.

Findex

About Findex

We’re here to help you build financial security and grow your wealth with confidence. With over 250,000 clients, $28 billion in funds under administration, and more than 30 years of experience, we offer a trusted, one-stop shop for all your financial needs—from wealth management and accounting to personalised advice. Our Family Office model means you have a single, dedicated contact who understands your goals and can pull in expertise from across our network to support you every step of the way.

For our team members, Findex is more than just a place to work—it’s a supportive community where careers thrive. We value flexibility, collaboration, growth, and innovation, making Findex an ideal choice for those wanting to make a difference in financial services. Follow us on LinkedIn to connect with our team, find new opportunities, and stay up-to-date with trusted financial insights.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
Unknown
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