Sago

Client Service Supervisor

Sago  •  $24/hr  •  Los Angeles, CA (Onsite)  •  3 hours ago
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Job Description

Sago is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.

We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant l eaders who empower our colleagues and innovate the Market Research industry. Curious learners , constantly finding new ways to transform. Bold thinkers and a uthentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions - because we believe they matter.

To oversee the facility’s operations, including managing the Client Service Representative and ensuring client needs are met.

Making $24 per hour.

KEY JOB RESPONSIBILITIES:

  • Ability to perform all CSR duties.
  • Supervise CSR’s.
  • Communicate daily with the Supervisor/Facility Manager.
  • Manage client projects.
  • Upload and supervise digital files.
  • Review Menu Sheets/order food.
  • Provide compensation for participants and ensure that all financial paperwork is accurate.
  • Manage shipping, package inventory and product counts as needed.
  • Compile and send reports.
  • Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s).
  • May assist with office supply ordering and inventory.
  • Other duties as assigned.

Requirements

CORE COMPETENCIES:

  • Knowledge of computers, audio visual, and office equipment.
  • Project management skills.
  • Knowledge of shipping carriers’ procedures.
  • Clerical skills.
  • Detailed & team orientated.
  • Strong time management.
  • Dependable, energetic with an upbeat personality.
  • Confident, hard-working, organized with a professional attitude.
  • Multi-task and ability to meet tight deadlines.
  • Work a flexible schedule.
  • Work independently.
  • Lead & manage a staff.
  • Creative thinker & ability to solve problems.
  • Effectively communicate (oral & written).
  • Self-starter with ability to handle fast paced, stressful situations.
  • Knowledgeable of surrounding area/locations.

QUALIFICATIONS

Education:

  • High School Diploma or equivalent

Experience:

  • 1-3 years hospitality and management experience

Computer Skills:

  • Strong technical computer skills (MS Office, Word, Excel, Outlook)

Benefits

Sago

About Sago

Today’s markets demand new research methods. Sago, formerly Schlesinger Group, is the global research and data partner that connects business questions to human answers. Backed by our history, global reach, and innovative spirit, our adaptive solutions enable organizations to move beyond buyer data spreadsheets and make confident decisions.

When businesses have questions, we find answers. We help you understand your customers as people — their wants, needs and pain points. And we’re a committed partner that works with you to define your needs. Our comprehensive suite of qualitative and quantitative capabilities equips our team to create custom-made solutions that provide extensive audience access and deliver the data you need to better serve consumers.

After 55+ years in market research, our experience and stability support reliable offerings that grow your customer knowledge base, and our commitment to continuous improvement drives us to pioneer new paths in a rapidly evolving industry. Our range of solutions and expertise is constantly expanding, but our focus remains the same: people.

Ready for answers? Just say go. #Sago. 

Connect@Sago.com

#mrx #restech #marketresearch

Industry
Research & Polling
Company Size
1,001-5,000 employees
Headquarters
Iselin, New Jersey
Year Founded
Unknown
Website
sago.com
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