Acadian Asset Management

Client Service Specialist

Acadian Asset Management  •  $70k - $80k/yr  •  Boston, MA (Hybrid)  •  13 days ago
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Job Description

Acadian Asset Management is a global, systematic investment manager at the forefront of data-driven investing since 1986. Headquartered in Boston, with locations in Singapore, London, and Sydney, we manage over $170 billion on behalf of leading institutions worldwide—including pension funds, endowments, foundations, and sovereign wealth funds. We harness advanced technology, rich datasets, and multidisciplinary expertise to help clients navigate complex markets and uncover insights that may be overlooked by traditional approaches.

What sets Acadian apart is our people. We foster a collaborative, intellectually curious environment where ideas are tested, diverse perspectives are welcomed, and innovation thrives. We’re united by a shared purpose: delivering effective client outcomes and supporting one another in work that’s both challenging and rewarding. We offer a flexible hybrid work environment, strong benefits, and a casual but focused office culture—all designed to support the meaningful, collaborative work that defines Acadian.

We are seeking a Client Service Specialist to join our North America Client Service team. Client Service Specialists support Relationship Managers by helping to plan client calls and meetings, gather and review meeting materials, communicate with clients, write meeting notes, execute follow-up, uncover potential cross-sell opportunities, and ensure a best-in-class client experience. The candidate should be a dedicated, self-motivated, detail oriented, and confident individual who is interested in the financial industry and seeks a long-term path into institutional client service, sales or consultant relations.

Acadian supports a hybrid work environment, employees are on-site in the Boston office 3 days a week.

What You’ll Do:

  • Support the efforts of Relationship Managers to properly and proactively service clients
  • Track and maintain client information and facilitate account openings, transitions, restructurings and closings
  • Communicate effectively with internal (e.g. Compliance, Operations, Performance, Portfolio Construction) and external parties (clients, custodians)
  • Schedule, track and prepare materials for client meetings
  • Understand individual client needs/concerns and tailor responses to client requests accordingly
  • Attend onsite meetings and conference calls, write and distribute meeting notes internally
  • Develop a strong understanding of needs across client types
  • Acquire a deep understanding of Acadian Asset Management, its resources, and how other functional groups are integrated into its business processes

We’re Looking for Teammates With:

  • Bachelor’s degree or equivalent with strong academic credentials
  • 1-3 years of relevant client service experience within investment management, financial services
  • Ability to meet deadlines while juggling multiple projects in a fast-paced environment
  • Excellent interpersonal and organizational skills
  • Highly effective communication skills, both written and verbal
  • Superior attention to detail and the ability to independently see deliverables through to completion
  • Strong business judgment
  • Team player mentality

The base salary range for this role is $70,000 – $80,000 per year. Actual compensation will be determined based on a candidate’s skills, qualifications, and relevant experience. In addition to base pay, this position may be eligible for discretionary incentive compensation and includes participation in Acadian’s comprehensive benefits program, which includes health, retirement, and wellness offerings.

To apply for this position or view Acadian’s open roles, please visit the Careers section of our website at: http://www.acadian-asset.com/careers/Job-opportunities We will contact only selected candidates. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at recruiting@acadian-asset.com.

Acadian Asset Management LLC is committed to providing equal employment opportunity to all employees and applicants. No employee or applicant shall be discriminated against on the basis of gender, race, creed, color, sex, age, national origin, marital status, pregnancy or parenthood, veteran status, citizenship status, disability, gender identity, or sexual orientation.

Acadian Asset Management

About Acadian Asset Management

Acadian Asset Management is a global, systematic investment manager. Founded in 1986, Acadian is head-quartered in Boston, with affiliates in London, Singapore, and Sydney. We find our edge in the convergence of talented people, rich data, and powerful tools – all underpinned by a collegial culture with an ardent appetite for continuous research and healthy debate.

Building on the idea that markets are inefficient, we were among the first firms in the world to apply data and technology to the systematic evaluation of global investments. With over 35 years of data-driven insights, we manage equity and credit strategies intended to deliver active returns and alternative strategies designed to deliver absolute, uncorrelated results. Our sustainable investing capabilities provide a platform for both client-specific solutions and a cutting-edge approach to engagement.

DISCLOSURE: Acadian Asset Management is not responsible for the content provided on any linked external site and makes no warranties, express or implied, for the accuracy of any content or use of a third-party website and assumes no liability for any errors, inaccuracies, or omissions for third-party website content. While Acadian is providing a link to a third-party website, Acadian does not control, approve, or endorse the website or any of its contents, its sponsor, or any of the policies, activities, products, or services offered on the site or by any advertiser on the site.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Boston, MA
Year Founded
1986
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