P3 Veterinary Partners

Client Service Representative / Veterinary Reception

P3 Veterinary Partners  •  Kelowna, CA (Onsite)  •  2 months ago
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Job Description

Attention all animal lovers! Are you also a people-person? Pawsitive Veterinary Care is looking for you!

Pawsitive Veterinary Care is hiring for a Client Care Representative (Veterinary Receptionist) with a love of animals, a passion for people, and an interest in medicine, growth opportunities, and team dynamics. The ideal candidate has strong interpersonal skills, computer skills, customer service experience, and animal and/or medical experience. The role includes the following duties:

  • Assisting veterinarians and client with appointments
  • Organizing, scheduling, and task management
  • Client communications through phones and electronics
  • Maintaining veterinary medical records
  • Maintaining a clean hospital environment
  • Interacting and handling people's pets with love and attention
  • Social media management

Weekly Hours

5 days/week full-time

Tuesday: 9am - 5pm

Wednesday: 9am - 5:30pm

Thursday: 9am - 5:30pm

Friday: 9am - 5pm

Saturday: 9am - 4pm

Daily lunch breaks with flexibility, minimum 30 minutes up to 1 hour.

Benefits

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Wellness programs

Pet and veterinary discounts

Uniform allowance

Extended paid learning opportunities

Benefits accessible after 3 month probationary period.

Are you excited to work with animals? Do you find joy in helping others? We would love to see you apply!

P3 Veterinary Partners

About P3 Veterinary Partners

We are a veterinary practice group that connects Pets, People, and Practice to help you offer unparalleled care in your community. Our Canada-wide, community-based practices enjoy the resources and capabilities of a large company combined with the personality and flexibility of an independently owned hospital. P3 Veterinary Partners serves communities across Canada, providing high standards of veterinary health care in Western Canada, the Prairies, and Central and Atlantic Canada.

We are pet focused. We do what is best for the pet. We are there when our patients need us.

We value our clients and community. We provide exceptional client service and create positive, memorable experiences. We are action and solution oriented. We are transparent and explain procedures and care options in terms clients understand. We develop lasting relationships with our clients and support the care of their pets together. We are active in and give back to our community.

We act as one team. We combine our efforts to achieve common goals. We perform through teamwork and are supportive of each other’s well-being.

We value respect. We are relationship oriented, thoughtful, and accountable. We honour and promote diversity and inclusion.

We value honesty. We are constructive and truthful. We are trusting and trustworthy, making decisions confidently based on facts.

We value collaboration and continuous improvement. We collaborate, learn, and strive to be better together every day. We proactively seek out opportunities to improve in medicine, business, and patient, client, and team experiences.

For career or partnership opportunities, or to learn more about how we facilitate a connection between Pets, People, and Practice, visit www.p3vetpartners.ca. With our growing family of hospitals across Canada, there’s always a new opportunity with P3 for DVMs, RVTs, and hospital managers.

Industry
Veterinary & Animal Care
Company Size
51-200 employees
Headquarters
Oakville, CA
Year Founded
2015
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