Innovetive Petcare

Client Service Representative - Daytime Weekday

Innovetive Petcare  •  Chattanooga, TN (Onsite)  •  17 hours ago
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Job Description

Client Service Representative - Daytime Weekday

Department: Receptionists

Employment Type: Full Time

Location: Chattanooga, Tennessee

Join our veterinary team as a Client Service Representative (CSR)! You’ll be the first point of contact for our clients while helping keep the hospital running smoothly.

Some of the responsibilities you will own in this role:

  • Greet clients and provide exceptional customer service
  • Answer phones, schedule appointments, and obtain patient medical history
  • Process invoices and payments
  • Verify patient immunization and testing status
  • Communicate with veterinarians and technicians regarding patient arrivals and treatments
  • Fill prescriptions, food orders, and over-the-counter products as directed
  • Accurately enter information into the practice management software
  • Assist with additional duties as assigned

Preferred Qualifications

  • High school diploma or equivalent
  • Veterinary or customer service experience preferred
  • Strong communication and organizational skills
  • Ability to lift 30–50 lbs.
Schedule: Monday–Thursday, 7:00 AM–4:00 PM

Benefits

  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development

Innovetive Petcare

About Innovetive Petcare

Our Vision

Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a great support team dedicated to helping veterinary practices prosper and grow.

Innovetive Petcare runs a great business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better life, with more work-life balance, a strong supportive community, and ongoing training and career development.

Our Team

At Innovetive Petcare, it all begins with a great team. From the veterinarians, veterinary technicians, practice managers and administrative staff at our clinics, to the great support team in our home office, our team is passionate about animal health.

Happy employees, happy clients

When we become your partner, we invest in your people. We believe in the power of company culture and do whatever we can to ensure a fulfilling career with work-life balance. Along with a generous benefits package, we offer continuous development and education opportunities for your employees to learn, grow and develop.

Industry
Veterinary & Animal Care
Company Size
51-200 employees
Headquarters
Austin, Texas
Year Founded
2015
Website
innovetivepetcare.com
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