To provide the customers with excellent service by ensuring that they are served promptly understanding their needs processing their requests
Analyse credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship
Hello Future WesBank Sales and Service Consultant
Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Role Overview:
To provide customers with excellent service through prompt and efficient assistance,understanding customer needs, and processing requests with accuracy and care.
Are you someone who can:
Deliver unparalleled customer service whilst focused on sales objectives
Comply with governance, compliance, and operational standards
Ensure first-time resolution of customer queries and complaints
Build and maintain stakeholder relationships to support customer needs
Use your good analytical and organizational skills
Maximize sales opportunities, cross-selling, and digital adoption
Effectively work under pressure and meet tight deadlines
Drive customer satisfaction by proposing and supporting process improvements
You will be an ideal candidate if you:
You will be an ideal candidate if you:
Have a Grade 12 qualification (Diploma preferred)
Have 1 to 3 years of experience in a similar client service environment
Possess strong WesBank product knowledge and sales support capabilities
You will have access to:
Opportunities to network and collaborate
A challenging and dynamic working environment
Opportunities to innovate
We can be a match if you are:
Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
Always doing the right thing – you fight for ethical conduct and transparency.
Value differences – be inclusive, gracious, decent, and humble.
Build trust not territory – you create a culture of sharing by unlocking our collective wisdom to achieve the best results.
Are you interested to take the step? We look forward to engaging with you further. Apply now!
Closing Date: 23 August 2026
All applications must be done via the Group’s application portal. To access the portal click on the link below.
(Workday (myworkdayjobs.com)
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
30/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.
Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.
The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.
