Sago

Client Service Representative

Sago  •  Philadelphia, PA (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
30
AI Success™

Job Description

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.

We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners , constantly finding new ways to transform. Bold thinkers and Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.

We are seeking a Hospitality Host/Hostess to join our team in creating a vibrant, dynamic, and inclusive environment. The role emphasizes maintaining a workplace that is Fast, Fun, Friendly, and Professional, with a focus on excellent verbal and written communication skills. While schedule flexibility is valued, weekend work is generally not required. The position involves in-person work and prioritizes providing exceptional hospitality experiences to clients and participants.

KEY JOB RESPONSIBILITIES:

  • Attend to clients on-site and provide a high-quality hospitality experience.
  • Greet participants and clients, fostering a friendly yet professional rapport.
  • Review project materials for accuracy and completeness.
  • Engage in audio and video recording activities.
  • Perform other administrative, reception, and hospitality duties as required.

Requirements

CORE COMPETENCIES:

  • Exceptional verbal and written communication skills.
  • Strong interpersonal skills to create a warm and accommodating atmosphere.
  • Ability to multitask effectively in a fast-paced environment.
  • Proficiency in Microsoft Office and computer literacy.
  • Strong team collaboration skills and the ability to work independently.

QUALIFICATIONS

Education:

  • High School Diploma or equivalent

Experience:

  • Previous experience in Hospitality, Hosting, Hotel or Wait Staff, Market Research, or related fields is preferred.
  • Administrative or host experience is highly valued.

Computer Skills:

  • Proficiency in Microsoft Office and computer literacy.
Sago

About Sago

Today’s markets demand new research methods. Sago, formerly Schlesinger Group, is the global research and data partner that connects business questions to human answers. Backed by our history, global reach, and innovative spirit, our adaptive solutions enable organizations to move beyond buyer data spreadsheets and make confident decisions.

When businesses have questions, we find answers. We help you understand your customers as people — their wants, needs and pain points. And we’re a committed partner that works with you to define your needs. Our comprehensive suite of qualitative and quantitative capabilities equips our team to create custom-made solutions that provide extensive audience access and deliver the data you need to better serve consumers.

After 55+ years in market research, our experience and stability support reliable offerings that grow your customer knowledge base, and our commitment to continuous improvement drives us to pioneer new paths in a rapidly evolving industry. Our range of solutions and expertise is constantly expanding, but our focus remains the same: people.

Ready for answers? Just say go. #Sago. 

Connect@Sago.com

#mrx #restech #marketresearch

Industry
Research & Polling
Company Size
1,001-5,000 employees
Headquarters
Iselin, New Jersey
Year Founded
Unknown
Website
sago.com
Social Media