JOB FUNCTIONS
- Prepare documentation, dock receipts, bills of lading, export declarations.
- File SED’s (Shippers Export Declarations)
- Track and trace cargo as necessary to insure proper movement and delivery.
- Provide accounting department with proper and correct billing information.
- Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
- Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
- Other duties as assigned.
PHYSICAL REQUIREMENTS
Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances
OTHER SKILLS/ABILITIES
- Knowledge of the Import/Export industry preferred.
- Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
- The ability to work in a fast-paced environment.
- Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
- Strong knowledge of personal computers Education and Experience
- Able to be proactive in providing quality client service and to handle pressure and responsibility in a fast pace environment, in a timely and affective manner.
- Good client service skill and ability to handle dual tasks.
EDUCATION AND EXPERIENCE
- High School Diploma or GED required.
- Two to three years related experience
- At least one year industry experience preferred.
CERTIFICATIONS AND LICENSES
- Professional certification may be required in some areas.
The vision of Crane Worldwide is to enable global trade for our clients with unparalleled excellence, foster a culture of achievement among our team members, and uplift the communities where we operate. Every day, we endeavor to create a positive influence and aspire to leave a lasting legacy in the logistics industry, improving the lives of people globally.
With a legacy in logistics, our people's expertise, deep industry knowledge, and can-do attitude make a difference to our global and local clients.
As a privately owned, family-run business, we have a flat structure that enables quick decision-making. This enables the team to provide the best solutions for our clients.
Partnerships make a difference, and through organic growth with our clients, we have developed a global footprint with local representation and continue to grow. We will invest where our clients need us to be.
Our technology platform was developed in-house with a holistic view of our clients' needs for real-time information.
We make a difference in the communities in which we operate. Our Crane Cares initiatives are deeply embedded into our corporate culture.
We are living in extraordinary times with constant change in global markets. Our flexible and dynamic approach, accompanied by our value proposition, presents our dedication to our clients through our Technology, Service, and People.
