Melioris Private Limited

Client Service Executive (CSE) (For Singapore & Malaysia Citizen)

Melioris Private Limited  •  Singapore, SG (Onsite)  •  2 months ago
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Job Description

For Singapore & Malaysia Citizens who have similar work experiences in Singapore.

 Job Requirements:

  • Have a minimum 3 years experience in client servicing in engineering sales.
  • Possess a Diploma preferably in Engineering
  • Able to sell, up-sell and cross-sell
  • Possess a strong positive attitude towards selling and customer service
  • Able to work well in a fast-paced environment
  • Good team working and communicating skills, both verbal and written
  • Analytical and good problem solving skills

Job Responsibilities :

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

  • Identifying and qualifying potential prospects, analysing their buying needs, doing market research and monitoring competitors' movements.
  • Work with Engineer Specialists to jointly respond to clients’ enquiries
  • Coordinate sales activities with accuracy and timeliness.
  • Record sales activities for weekly sales report
  • Attend weekly sales meeting
  • Coordinate sales effort with sales team

2. Grow the business and achieve sales targets

  • Establish and maintain strong and lasting relationships with clients by introducing innovative new products and solutions, and providing continuing pre-sales and post-sales support.
  • Provide professional services by visiting current and new clients (if needed) for consultative selling, cross-selling or up-selling the company’s products and/or services.
  • Assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction and/or sales presentation.
  • Provide reports of clients’ sales activities – trend of sales, trend of product sales and buying patterns.
  • Think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
  • Discuss and recommend plans and strategies relating to sales for improvement and implementation with Sales Manager.
  • Contribute to team dynamism by sharing sales and competitors’ information.
  • Grow business and achieve sales target
  • Maintain High Quality Customer Service
  • Coordinate sales efforts to support business
    

Role Sales role, primarily focusing on account management (70% service current account, 30% hunting new accounts)
💼 Salary: $3,500 - $4,300
🚗 Full Transport & Mobile Claims

Melioris Private Limited

About Melioris Private Limited

Established in 2002 and headquartered in Singapore, Melioris is the leading Business Process Services Provider in Asia and has been helping our customers in Asia to manage and capitalise on changes through:

- Adoption of innovative approaches and solutions

- Integrating People, Process and Technology

- Harnessing data driven Digital Strategy

- Supporting through our regional presence

- Facilitating change management and learning journey

As a trusted and valued business partner, we designed our business process to meet both short and long term business requirements of our customers across different industries. Our business processes encompass:

- Sales & Partner Operations

- Sales & Customer Operations

- Finance & Accounting

- Employee & HR Services

- Specialised Services

Industry
Unknown
Company Size
11-50 employees
Headquarters
Singapore, SG
Year Founded
2002
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