BlueRock

Client Service Coordinator - White Sky

BlueRock  •  Melbourne, AU (Onsite)  •  3 days ago
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Job Description

A Bit About Us

White Sky was established in 2002 and has since blossomed into Australia's premier music accounting firm. For over two decades, we have set the industry standard, partnering with the nation's biggest entertainment stars, both on stage and behind the scenes.

At White Sky, we pride ourselves on our vibrant and friendly atmosphere, making it a place where people genuinely love to work. Our strong emphasis on teamwork has cultivated a culture of dedication and fun, where everyone is committed to delivering top-notch service while enjoying every moment of the journey!

On Wednesday 26th February White Sky became part of BlueRock! Like White Sky, BlueRock is tech-enabled, entrepreneurial and here to help clients focus on what they love.

What you'll be doing

This is a varied role where no two days look the same. You'll be the backbone of the team, working closely with the Practice Manager and supporting our Directors and Partners while making sure our clients feel looked after at every touchpoint.

  • Client onboarding & offboarding — managing the end-to-end process and being the go-to for client queries and escalations
  • Offshore Team Leadership – Direct and develop a team of three to deliver comprehensive administrative support across the division
  • ATO client administration – Contacting the ATO for all client queries, including payment arrangements and lodgements
  • Proposals & engagement letters — drafting documents in Ignition, following up on signatures and keeping HubSpot up to date
  • Mail management — handling incoming and outgoing physical mail, plus supporting our offshore team with ATO correspondence via ATOmate
  • Director & partner support — scheduling meetings, booking rooms, arranging travel and preparing presentations or reports as needed
  • Team events & onboarding — helping coordinate social events and making sure new starters hit the ground running

Requirements

  • Previous experience (1 year minimum) in an admin role, ideally in accounting or professional services
  • Strong attention to detail and great organisational skills
  • A confident communicator who can build relationships with clients and colleagues alike
  • Comfortable working across platforms like CRM systems, Excel and Word
  • Someone who takes initiative and adapts easily when priorities shift

Benefits

Our people love to work for us, here’s why!

  • We believe in work-life integration this approach allows our people to find the balance that works best for them, accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting in our amazing office.
  • Free weekly lunches, awesome social events (including a social club – winery tours to museum tours), and an amazing headquarters in the CBD.
  • Access to 24/7 wellbeing, medical and safety support through our partner Sonder.
  • Receive mentoring and coaching from industry leaders
  • We are known for creating plenty of opportunities for growth and promotion.
  • A fantastic Leadership team that focuses on you, your career goals, and work expectations to ensure you're always feeling valued and fulfilled

Please provide a cover letter telling us why you are the perfect fit for this role and what you can bring to the White Sky team.

How to apply:

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to john.ohare@thebluerock.com.au or lee.kelly@thebluerock.com.au.

Please be advised that White Sky or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2026, it needs to be said, White Sky is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.

BlueRock

About BlueRock

BlueRock is for entrepreneurs, by entrepreneurs. Our business and wealth experts work together to get the best outcomes for business leaders, founders, investors and families with adventurous goals.

We know that business is tough and life gets busy, which is why we act as advisors, not just accountants, and bring together lawyers, finance brokers, digital specialists, insurance brokers, financial planners, grant consultants and more. Everyone you need on your team to make life easy for you.

From a disruptive startup, BlueRock has grown into a thriving business with over 300 employees. We're recognised in AFR Top 100 lists and as a ‘Best Place to Work’ company for many years. We love what we do, and we understand how to attract and retain the best talent and clients. We also place great importance on giving back to the community and, through our Be BlueRock Foundation and certification as a B Corporation, we strive to have a positive impact on the world.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Melbourne, AU
Year Founded
2008
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