QIMA

Client Service Coordinator

QIMA  •  Shenzhen, CN (Onsite)  •  7 days ago
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Job Description

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we service the consumer products, food, and life sciences industries, and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 6,000 Qimers live and make decisions every day by our QIMA Values, which client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.

Key Responsibilities include:

  • Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.
  • Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
  • Helps our clients to use our online platform, and encourage them to try out its many useful functions

Qualifications

In order to succeed in this role, you have:

  • A university degree graduate of Business or any related course
  • Some work experience in a similar position (at least 1 year)
  • Open to fresh graduates who are highly trainable
  • Good command of English
QIMA

About QIMA

QIMA is more than a testing, inspection, certification, and compliance company: We are on a mission to offer clients smart solutions to make products consumers can trust.

With a global reach spanning 100+ countries, QIMA serves the consumer products, food and life sciences industries, supporting more than 30,000 brands, retailers, manufacturers, pharma labs and food growers.

The company combines on-the-ground expertise with digital solutions to bring accuracy and visibility for quality, safety and compliance data.

What sets QIMA apart is its unique culture: 6,000 employees live and make decisions every day by the QIMA Values. With client passion, integrity, and a commitment to making things simple, QIMA continues to disrupt the Testing, Inspection and Certification industry.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
2005
Website
qima.com
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