Remote Recruitment

Client Service Consultant

Remote Recruitment  •  South Africa (Remote)  •  15 days ago
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Job Description

We are seeking a motivated and experienced Client Service Consultant to manage and strengthen client relationships while delivering outstanding service. This is a fully remote role suited to a proactive communicator who thrives in a fast-paced environment.

Key Responsibilities

  • Serve as the primary point of contact for clients, managing queries and escalations professionally
  • Build and maintain strong, long-term client relationships through consistent communication
  • Onboard new clients and ensure smooth transitions during the setup process
  • Identify client needs and recommend appropriate solutions or service improvements
  • Collaborate with internal teams to resolve client issues timeously
  • Track client interactions and maintain accurate records in the CRM system
  • Provide regular feedback and reporting on client satisfaction and service delivery

Qualifications and Experience

  • 2+ years of experience in client services, account management, or a related role
  • Excellent verbal and written communication skills
  • Strong problem-solving ability with a client-first mindset
  • Experience working with CRM platforms (Salesforce, HubSpot, or similar)
  • Ability to manage multiple client accounts simultaneously
  • High level of professionalism and emotional intelligence
  • Self-motivated and able to work independently in a remote environment
  • Relevant degree or diploma in Business, Communications, or a related field preferred

Salary: R22,000/month | 100% Remote

Remote Recruitment

About Remote Recruitment

We believe great talent knows no borders. At Remote Recruitment, we empower South African professionals by connecting them with exciting career opportunities across the globe. Our goal is to help international companies thrive with dedicated, skilled remote teams, backed by our commitment to collaboration, integrity, and growth.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Rye, GB
Year Founded
2018
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