GEM

Client Service Associate - Entry Level

GEM  •  $36k - $48k/yr  •  Virginia (Onsite)  •  4 hours ago
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Job Description

We have an immediate need for motivated, outgoing individuals to join our growing team as Entry-Level Client Service Associates If you're looking to start your career in customer service, event marketing, or brand promotions, this is a great opportunity to gain hands-on experience while working with nationally recognized brands.

This is a fully in-person position where you'll interact with customers at live events, community outreach programs, and promotional campaigns. No experience is required—we provide paid training, ongoing support, and opportunities for career growth from day one.

What You'll Do

As a Client Service Associate, you will play an important role in creating positive customer experiences while representing nationally recognized brands at live events.

Your responsibilities include:

  • Welcome customers and event attendees with a friendly, professional attitude
  • Provide information about products, services, promotions, and upcoming events
  • Answer customer questions and resolve concerns with excellent customer service
  • Build positive relationships through face-to-face interactions
  • Assist with promotional campaigns, community outreach events, and brand activations
  • Help coordinate customer engagement activities and event experiences
  • Support event setup, organization, and breakdown as needed
  • Work closely with teammates to ensure successful event execution
  • Maintain a polished, professional appearance while representing the company
  • Deliver an outstanding customer experience that supports client goals

What We're Looking For

We're looking for motivated individuals who enjoy working with people and are eager to learn.

Preferred qualifications include:

  • Strong communication and interpersonal skills
  • Positive attitude with a customer-first mindset
  • Ability to thrive in a collaborative team environment
  • Strong organizational and problem-solving abilities
  • Comfortable interacting with customers in person
  • Reliable, dependable, and professional work ethic
  • Ability to multitask in a fast-paced environment

Experience in customer service, retail, hospitality, restaurants, sales, cashiering, or other customer-facing roles is a plus, but not required

A high school diploma or equivalent is preferred.

What We Offer

  • Competitive weekly pay
  • Paid training from experienced mentors
  • Entry-level opportunity with no prior experience required
  • Career advancement based on performance
  • Ongoing professional development and leadership training
  • Supportive, energetic, and team-oriented culture
  • Hands-on experience in customer service, event marketing, and brand promotions
  • Performance recognition and advancement opportunities

Why Join Our Team?

This opportunity is perfect for recent graduates, career changers, and anyone looking to build experience in customer service, marketing, events, or business. We promote from within and provide the training, support, and advancement opportunities to help you grow your career.

GEM

About GEM

GEM designs and supports event-driven campaigns that create real engagement. We help you show up with a polished presence, strong messaging, and an experience people remember—before, during, and after the event.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Alexandria, Virginia
Year Founded
Unknown
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