Jackson Hewitt Tax Service Inc.

Client Service Associate

Jackson Hewitt Tax Service Inc.  •  $12/hr  •  Charleston, WV (Onsite)  •  3 months ago
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Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development


We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to apply!

Perks:

  • Hourly pay + competitive bonus package
  • Flexible Schedule Options – Work that works for you!
  • Free Identity Theft Protection through ID Watchdog from Equifax
  • Corporate discount program through Avibra
  • Earned Wage Access through ZayZoon
  • Discount and Rewards Marketplace through BenefitHub
  • Opportunities for advancement within the organization or as a tax pro
  • Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
  • Free tax preparation training and PTIN registration
  • Free continuing tax education
  • Enrolled Agent materials and testing reimbursement

What you need:

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
  • Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Compensation: $12.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

Jackson Hewitt Tax Service Inc.

About Jackson Hewitt Tax Service Inc.

When every dollar matters, it matters who does your taxes. At Jackson Hewitt, we are the lucky ones. We work with our clients on what is often the largest financial transaction they will receive all year in the form of their tax return. We are innovators looking for ways to provide our clients with fast, convenient, and low-cost access to their hard-earned money. And we strive to make taxes less taxing.

We have a passion for our employees and our customers. We recognize and appreciate that our team members are our greatest competitive advantage. Being an industry leader requires consistently focusing on quality, innovation, performance, and results.

Jackson Hewitt Tax Service Inc. is the fastest-growing full-service tax preparation company with over 5,000 franchised and company-owned locations, including nearly 3,000+ locations in Walmart stores.

At Jackson Hewitt, we stand behind our professional Tax Preparers with our Maximum Refund and 100% Accuracy Guarantees. Our employees’ achievements are supported and rewarded, and most importantly, they make a direct impact on the lives of our clients. When you join the team, you’ll work in a fast-paced environment with dynamic people driven to treat every tax return like it’s their own.

For more information about products, services, and offers, or to locate your neighborhood Jackson Hewitt office, visit www.jacksonhewitt.com or call 1 (800) 234-1040. Follow us on Facebook and Twitter.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Sarasota, FL
Year Founded
1983
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