Job Description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union-eligible position.

The required work schedule for this position is: Tuesday - Saturday 10:30pm - 7:00am

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Male Community Reentry Program (MCRP), a program of HealthRIGHT 360, is a residential facility with a capacity of 200 beds, designed for adult males who have less than two years remaining on their prison sentences. Instead of being incarcerated in a state prison, eligible individuals can complete the remainder of their sentences in the community through MCRP. The program offers a variety of rehabilitative services focused on substance use disorder (SUD), mental health care, primary care, employment, education, housing, family reunification, and social support. Treatment for substance use disorders and mental health issues provided by MCRP typically lasts from 6 to 12 months, ensuring comprehensive support for participants.

The Overnight Client Safety Navigator (CSN) is an in-person role that fosters a safe, respectful, and welcoming environment while working with program leadership, law enforcement, and other teams to respond to emergencies such as drug use, overdose, and program disruptions.

KEY RESPONSIBILITIES

Safety and Security

• Ensure and maintain a safe and orderly environment for clients, staff, and visitors in compliance with agency and industry standards.
• Monitor security cameras, attend building security meetings, and work collaboratively with service providers and administrative staff.
• Clear areas of crowds, debris, and out-of-place items to maintain safety.
• Direct and deflect traffic, de-escalate tense situations, and maintain a positive, respectful demeanor even during high-pressure situations.
• Work collaboratively with other service providers and administrative staff to maintain an orderly environment.
• Maintain appropriate boundaries and adhere to the organization’s code of conduct.
• Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.
• Work with local law enforcement and file incident reports as needed.
• Transport clients as needed during emergencies, if applicable.

Client and Visitor Management

• Maintain client and visitor logs.
• Welcome and assist clients returning from appointments, ensure sign-in, and check belongings for contraband.
• Welcome visitors, check credentials, ensure sign-in, and escort them to the supervisor on duty.
• Answer and direct calls or messages.
• Provide resources and information to clients and guests as needed.

Crisis Intervention and Medical Assistance

• Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose.
• De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention.

Administration and Other Duties

• Complete necessary documentation in accordance with HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements.
• Attend and participate in meetings.
• Participate in and complete all assigned training in a timely manner.
• Read and respond to messages and emails when appropriate.

And perform other duties as assigned.

QUALIFICATIONS

Education, Certification, or Licensure

• High school diploma or equivalent required. Associate’s degree or higher preferred.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Valid California Driver’s License preferred.

Experience

• Two years of job-related experience working with the criminal justice population or with the community behavioral health system preferred.

Competencies

• Clinical Skills. Ability to recognize signs of overdose and the use of overdose reversal medication. Familiarity with various supportive counseling strategies and wellness and recovery principles for individuals dealing with mental health issues, substance abuse, or co-occurring disorders.
• Communication Skills. Effective in conveying information clearly and accurately through both oral and written channels. Ability to effectively interact with clients, law enforcement, healthcare professionals, community organizations, and colleagues, fostering collaboration and mutual understanding.

Computer Literacy. Ability to use the computer for training, documentation, to read and respond to emails, and to perform administrative tasks.

Crisis Intervention Skills. Ability to defuse and manage high-stress situations, promoting safety and preventing escalation.

Cultural Sensitivity. Ability to interface well with diverse populations, including individuals with a history of incarceration or substance abuse, or mental illness while withholding judgment.

Interpersonal Skills. Ability to establish rapport, build trust, and maintain professional boundaries with clients and colleagues.

Knowledge of Community Resources. Familiarity with local resources and services available for individuals dealing with mental health issues, substance abuse, or related challenges, facilitating appropriate referrals and support.Bilingual preferred.

Background Check and Other Requirements

• Qualified candidates with a criminal record will be considered for employment.
• Must be capable of obtaining and maintaining a satisfactory background check.
• Must be capable of meeting health screening and tuberculosis testing requirements.
• Must be capable of meeting program and funding requirements.
• Must be capable of obtaining clearance and maintaining agency vehicle insurance coverage, if applicable.

1. PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:

Sitting 3 Hrs

Standing 2 Hrs

Walking 3 Hrs

Driving Rarely

In an average month, employee must travel out of town:

☐ Often (>2x) ☐ Sometimes (<2x) ☒ Never

In an 8-hr workday, employee must:

Not at all Occasionally (1/4-2½ hrs.) Frequently (2½-5½ hrs.) Continuously (5½-8 hrs.)

Bend/stoop ☐ ☒ ☐ ☐

Climb ☒ ☐ ☐ ☐

Reach above shoulder level ☐ ☒ ☐ ☐

Kneel ☐ ☒ ☐ ☐

Balance ☒ ☐ ☐ ☐

Push/pull ☐ ☒ ☐ ☐

Squat ☐ ☒ ☐ ☐

Crawl ☐ ☒ ☐ ☐

Crouch ☐ ☒ ☐ ☐

Lift* ☐ ☒ ☐ ☐

Carry** ☐ ☒ ☐ ☐

• Usual number

Maximum number

5

20

lbs

lbs

** Usual number

Maximum number

5

20

lbs

lbs

Job requires:

Working at heights ☐ Yes ☒ No Explain

Operating heavy machinery ☐ Yes ☒ No Type

Operating desk machines ☒ Yes ☐ No Type Computer, fax, printer, phone

Precise manual dexterity ☒ Yes ☐ No Explain Documentation, data entry

Exposure to extreme heat, cold, humidity ☐ Yes ☒ No Explain

Exposure to dust, fumes, gases, chemicals ☒ Yes ☐ No Explain Cleaning supplies

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements

The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.

We will consider for employment qualified applicants with arrest and conviction records.

Must complete a background check and Live Scan.