Job Description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:
• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
barriers to healthcare and promote health equity for all. We offer a wide range of services, including
mental health care, residential and outpatient substance use treatment, and primary health services.

Additionally, we provide transitional support for individuals re-entering the community after involvement
in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
recovery.

The Male Community Reentry Program (MCRP), a program of HealthRIGHT 360, is a residential facility
with a capacity of 200 beds, designed for adult males who have less than two years remaining on their
prison sentences. Instead of being incarcerated in a state prison, eligible individuals can complete the
remainder of their sentences in the community through MCRP. The program offers a variety of
rehabilitative services focused on substance use disorder (SUD), mental health care, primary care,
employment, education, housing, family reunification, and social support. Treatment for substance use
disorders and mental health issues provided by MCRP typically lasts from 6 to 12 months, ensuring
comprehensive support for participants.

The Client Safety Navigator (CSN) fosters a safe, respectful, and welcoming environment. This in-person
role works with program leadership, Sherriff’s or local law enforcement, and other teams to respond to
emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and
other situations.

KEY RESPONSIBILITIES
Safety and Security
• Ensure and maintain a safe and orderly environment for clients, staff, and visitors in compliance
with agency and industry standards.
• Monitor security cameras, attend building security meetings, and work collaboratively with
service providers and administrative staff.
• Clear areas of crowds, debris, and out-of-place items to maintain safety.
• Direct and deflect traffic, de-escalate tense situations, and maintain a positive, respectful
demeanor even during high-pressure situations.
• Work collaboratively with other service providers and administrative staff to maintain an orderly
environment.
• Maintain appropriate boundaries and adhere to the organization’s code of conduct.
• Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.
• Work with local law enforcement and file incident reports as needed.
• Transport clients as needed during emergencies, if applicable.
Client and Visitor Management
• Maintain client and visitor logs.
• Welcome and assist clients returning from appointments, ensure sign-in, and check belongings
for contraband.
• Welcome visitors, check credentials, ensure sign-in, and escort them to the supervisor on duty.
• Answer and direct calls or messages.
• Provide resources and information to clients and guests as needed.
Crisis Intervention and Medical Assistance
• Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug
overdose.
• De-escalate emotionally charged situations and maintain non-confrontational behavior during
observation and intervention.
Administration and Other Duties
• Complete necessary documentation in accordance with HIPAA, 42 CFR Part 2, and other funding
requirements to satisfy internal and external evaluating requirements.
• Attend and participate in meetings.
• Participate in and complete all assigned training in a timely manner.
• Read and respond to messages and emails when appropriate.
And perform other duties as assigned.

QUALIFICATIONS
Education, Certification, or Licensure
• High school diploma or equivalent required. Associate’s degree or higher preferred.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Valid California Driver’s License preferred.
Experience
• Two years of job-related experience working with the criminal justice population or with the
community behavioral health system preferred.

Must complete background check and livescan clearance.

We will consider for employment qualified applicants with arrest and conviction records.