Job Description

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

This six-month fixed-term role will support Client Reporting through the implementation and readiness phase of the CCI programme, helping deliver the enhanced EMT requirements while maintaining existing BAU commitments.

The CCI programme will provide the underlying data required for the enhanced EMT standards. Client Reporting will own the enhanced EMT output and associated BAU process, including the incorporation of additional CCI-related EMT fields.

The Business Analyst will build a detailed understanding of the current reporting process, assess the impact of the CCI-driven changes and translate requirements into practical changes to processes, controls and ways of working. The role will support implementation and effective transition into a robust Client Reporting BAU operating model.

The role will also consider related reporting activities, identifying opportunities to improve consistency, reduce duplication and make better use of common data, processes, templates and controls.

Location: London

Contract: Six-month fixed-term contract

MAIN RESPONSIBILITIES

• Build a clear end-to-end understanding of the existing EMT production process, operating model and associated Client Reporting controls.
• Work closely with the CCI programme to understand the source data being delivered and how it supports the enhanced EMT requirements.
• Analyse additional CCI-related EMT data requirements and translate them into clear business and reporting requirements.
• Assess the impact of the changes on existing Client Reporting processes, controls and BAU activities.
• Define and support the implementation of required process changes, helping ensure they transition effectively into BAU.
• Work collaboratively across Client Reporting, the CCI programme, IDP, Product Governance and other relevant stakeholders to identify requirements, dependencies, issues and implementation considerations.
• Review related reporting processes and templates to identify practical opportunities for greater consistency, standardisation and re-use across data sourcing, production, validation, controls and governance.
• Identify wider improvement opportunities that sit outside the immediate CCI/EMT implementation scope and document recommendations for future consideration.
• Produce clear requirements and supporting documentation, including appropriate requirements, user stories, testing documentation, process documentation and BAU handover materials.
• Apply sound analytical judgement and attention to detail to identify gaps, risks and dependencies and support their resolution.
• Support implementation readiness while helping maintain the continuity and quality of BAU Client Reporting activities.

KEY KNOWLEDGE, SKILLS AND EXPERIENCE

• Strong business analysis capability, with the ability to understand existing processes, establish the current state and translate change requirements into practical solutions.
• Strong analytical and problem-solving skills, with the ability to work through detailed data, reporting and process requirements.
• Experience of supporting business, regulatory or process change through implementation and transition into an established BAU environment.
• Understanding of investment or client reporting workflows, including the interaction between reporting processes, data and controls.
• Ability to translate complex requirements into clear, structured and practical outputs for business and delivery stakeholders.
• Strong stakeholder management and collaboration skills, with the confidence to ask appropriate questions and work effectively across team boundaries.
• Strong attention to detail, with a focus on reporting quality, consistency and effective controls.
• A continuous-improvement mindset, with the ability to identify opportunities to simplify and standardise related processes, data flows, templates and controls.
• Ability to recognise common capabilities, dependencies and control requirements across related reporting activities.
• Ability to manage competing priorities and maintain delivery quality within a change environment.

ESSENTIAL SKILLS

• Business analysis
• EMT knowledge
• Requirements gathering and analysis
• Current-state and target-state process analysis
• Investment and client reporting
• Data and reporting analysis
• Regulatory and business change
• Process and control improvement
• Stakeholder management
• Testing and implementation support
• BAU transition and handover
• Analytical and problem-solving skills
• Clear written and verbal communication
• Attention to detail

Location: London

Job level: Experienced Colleague

Recruiter: Natalie Renn

What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.

M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.

We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com