Foster the relationship. Grow the account. Create the next opportunity.
TVH is looking for a Client Relationship Manager to work directly with our Chief Growth Officer, taking ownership of key national customer relationships and the commercial opportunity that sits within them.
You’ll have an established portfolio to work with, but maintaining the status quo isn’t the brief. You’ll stay close to account performance, understand your customers’ priorities and identify where stronger relationships can translate into broader commercial outcomes.
That might mean extending an existing contract, introducing another TVH service, expanding into a new location or opening a conversation elsewhere within a customer’s organisation.
You’ll be trusted to represent TVH at a senior level, navigate escalations and bring together Operations, Customer and Sales to protect performance while positioning the relationship for what comes next.
Why TVH?
TVH is a 100% Australian-owned national technical services business with more than 20 years of industry experience. We deliver solutions across HVAC-R, HVAC Hygiene, Fire, Electrical, Hydraulic and associated services, supporting customers across commercial, industrial, government, healthcare, education, mining and marine sectors.
You’ll have established customer relationships to work with, a national service capability behind you and the opportunity to influence how some of our most important partnerships perform and grow.
If you’re at your best when you know your customers well enough to see the next opportunity before it lands in your inbox, we’d like to hear from you.
TVH is Australia’s growing provider of mechanical, electrical, fire and HVAC hygiene services. With 20 years’ experience behind us, we service a diverse client base including commercial, industrial, education, insurance, government, mining, petroleum, marine and hospitals.
We operate out of Darwin, Melbourne, Sydney, Perth, Port Hedland, Adelaide, Brisbane, Gold Coast as well as many regional centres throughout each state. TVH’s large national reach is a big plus for our clients who have interstate operations – receiving consistent service in every state including uniformity of pricing, reporting, processes and procedures, communication and invoicing.
Our customers benefit from using live operational data, receiving 24/7 live electronic confirmation of completed services along with reporting, permits, compliance and requested updates.
TVH currently holds external certification for the following management systems: Safety (AS/NZS 4801:2001), Quality (ISO9001:2015), and Environmental (ISO 14001:2015).
▶︎ Our origins
Enviroair was one of Australia’s most experienced and qualified ventilation hygiene service companies, supporting customers since 1998. In 2011 two of Enviroair’s State Managers bought and rebranded the business as Total Ventilation Hygiene Pty Ltd (TVH). Two of the three current TVH Directors are the original Enviroair State Managers.
TVH’s portfolio of services and its geographical reach have continued to grow, providing stronger and deeper services for our customers. We have a genuine passion for meeting our safety, quality and environmental requirements and we continuously strive to improve and exceed our clients’ expectations in these areas.
