AIA

Client Relationship Manager

AIA  •  Singapore, SG (Onsite)  •  2 hours ago
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Job Description

Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

In this role, you will be responsible for maximising the sales of AIA products and services through brokers to meet individual / team quotas and AIA business objectives

Responsibilities

  • Ability to achieve the renewal growth targets set for the Broking Channel and other key performance indicators as prescribed by the company;
  • To establish and maintain a strong business relationship with assigned intermediaries to service and grow existing accounts for corporate insurance;
  • Pro-actively sets appointments and personally meets with the assigned intermediaries with regular meetings and engagement activities;
  • Have the discipline to provide timely and accurate renewal status information and renewal growth data for the purposes of management reporting and sales forecasting is a must;
  • Provide timely renewal terms or sales proposal for new lines of cover on their existing accounts in accordance to the guidelines on business acceptance, risk management and underwriting profitability;
  • Ensure timely and accurate submission of renewal employee data, including placement documentation for billing, and liaising with internal operation team to resolve servicing and operational matters;
  • Follow up on outstanding policy premium collection promptly to ensure compliance to internal credit control;
  • Ability to pitch and deliver corporate sales presentations jointly with intermediaries, as well as able to support and jointly conduct Employee Communication Sessions to the members of existing corporate customers
  • Participate in scheduled sales training and other professional development courses to enhance sales skills and meet the mandatory CPD hours requirement to ensure Fit & Proper;
  • Undertake any other projects assigned from time to time such as products/services enhancements and market analysis;
  • This position will be based at the AIA Tower in Robinson Road

Requirements

  • Bachelor’s Degree
  • At least 2-5 years related industry experience
  • Certifications/licenses – HI, M5 and M9
  • Excellent communications and interpersonal skills
  • Strong Customer focus and relationship-building ability
  • Good organizational and project management skills
  • Strong Problem Solving and Stakeholder Management Skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.

(2) Macau SAR refers to the Macau Special Administrative Region.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Central, HK
Year Founded
Unknown
Website
aia.com
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