HYTORC

Client Relations Specialist

HYTORC  •  Mahwah, NJ (Onsite)  •  2 months ago
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Job Description

We are looking for an ambitious, career-minded professional to join our client relations/inside sales team. The right individual will help develop service territories by targeting existing and potential customers through email and calling campaigns. They will support our mobile service team and regularly communicate with customers to strengthen relations and create new business opportunities.

Qualifications / Skills:

  • Previous sales or client relations experience preferred. Will train the right candidate
  • Experience with Microsoft Office and CRM
  • Excellent written and communications skills; Effective listener
  • Well spoken, strong phone presence
  • Able to build instant rapport and understand customers’ needs
  • Effective time management and multi-tasking skills
  • Good organizational skills
  • Able to work both independently and as a team
  • Self-motivated, hardworking and reliable

Job Responsibilities:

  • Proactively contacting clients; Making phone calls, sending emails
  • Developing and maintaining strong client relations and improving relations
  • Understanding and fulfilling customers' needs
  • Identifying sales opportunities
  • Researching, creating new business opportunities, qualifying new leads, following-up
  • Organizing workload and tracking leads
  • Updating and maintaining leads in CRM
  • Closing leads and meeting sales expectations
  • Achieving customer satisfaction

Job Type:

  • Full Time – In office

Education:

  • College preferred – Students welcome
  • HS diploma/equivalent acceptable

#ZR

HYTORC

About HYTORC

HYTORC makes industrial bolting safer and simpler. With over 50 years of experience focused entirely on developing the highest quality industrial bolting systems, HYTORC is the most trusted name in the industry. From steel mills and mining equipment to refineries, power plants, and wind turbines; we have developed solutions for every bolting application imaginable. For custom projects, our highly experienced engineering team is at your service to design the most efficient solution for your job with simple operation and economical pricing in mind.

We are consistently improving upon existing products, and developing new tools, based on feedback from the people that use our tools every day. Our latest product line features patented industry-firsts like hands-free operation to keep tool operators at a safe distance from the application, onboard documentation systems to provide job accountability and assurance, and industry-leading bolt load accuracy to reduce nut loosening and joint failure.

With authorized repair facilities located all over the world, fast and professional service is always available. Our latest bolting systems are guaranteed to stop leaks on pressurized vessels and eliminate unwanted nut loosening. Our mission is to make our customers’ jobs as safe and hassle-free as possible. Contact HYTORC today to find out how we can optimize your bolting processes.

Industry
Manufacturing & Production
Company Size
501-1,000 employees
Headquarters
Mahwah, New Jersey
Year Founded
1968
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