Connect Pediatrics

Client Relations Manager

Connect Pediatrics  •  $43k - $50k/yr  •  San Antonio, TX (Onsite)  •  4 days ago
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Job Description

Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. We employ clinicians and operations staff who are compassionate, qualified, and dedicated to ensuring the highest level of patient satisfaction.

  • Develop and manage relationships with referral sources, including pediatric clinics, ABA centers, hospitals, and other healthcare facilities.
  • Regularly visit referral sources to promote Connect Pediatrics' nursing and therapy services (ST, OT, PT).
  • Collaborate with the internal office team to ensure the smooth onboarding of new patients and communication between referral sources and office staff.
  • Serve as the primary point of contact for case managers, ensuring excellent customer service and support.
  • Manage and nurture long-term relationships with existing referral sources and case managers to maintain a steady pipeline of patients.
  • Monitor and track referral trends and provide feedback to leadership to optimize growth strategies.
  • Represent Connect Pediatrics at networking events, conferences, and industry meetings to build brand awareness and expand the referral base.
  • Develop and implement strategic plans to meet or exceed sales targets for private duty nursing and therapy services.
  • Maintain detailed records of outreach, patient onboarding, and client interactions using the company's CRM system.
  • Manage and foster nurse and client relationships.

About Connect Pediatrics Connect Pediatrics went from being the best-kept secret in Pediatric Home Health to a key provider of Pediatric Private Duty Nursing and Therapy Services across the state of Texas. We strive to be the preferred provider of care for our patients, and the preferred employer for our talented team of clinicians and operations personnel. For the last three years, Inc. Magazine has named Connect Pediatrics as one of the 5000 fastest-growing privately held companies in the US! This is a huge tribute to our team and the culture that we have developed. For more information, please visit our website at www.connectpediatrics.com Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Connect Pediatrics is an equal opportunity employer.

Requirements

Qualifications/Educational Requirements

  • High school diploma; college preferred.
  • Bachelor’s degree or equivalent combination of education, training, and experience.
  • Business office management and supervisory experience preferred.
  • Health care experience preferred.
  • Excellent written and verbal communication skills.
  • Ability to handle multiple tasks simultaneously and meet deadlines.
  • Excellent organizational and time management skills.
  • Ability to handle multiple tasks simultaneously and meet deadlines.
  • Positive attitude and self-motivated.
Connect Pediatrics

About Connect Pediatrics

Connect Pediatrics is a leading provider of pediatric home healthcare services—offering both nursing and therapy—throughout Texas. Our highly trained clinicians deliver personalized, ongoing care to children with complex medical needs, including tracheostomy care, ventilator management, feeding tube care, enteral/parenteral nutrition, respiratory support, seizure intervention, and other specialized treatments.

We back our clinical team with 24/7 support from our dedicated office and management staff. Our team members enjoy flexible schedules, competitive pay, and a comprehensive benefits package that includes PTO, 401(k), medical, dental, vision, and life insurance.

Connect Pediatrics was founded by Ezra and Gina Kuenzi, RN, inspired by their nephew Dillon, who was born with multiple severe medical conditions requiring continuous skilled nursing. Motivated by their family’s experience, they launched Connect with a simple mission: to provide every child the same level of care and compassion they would want for their own family. That mission continues today as we focus on delivering exceptional clinical care while building meaningful relationships with every family we serve.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Dallas/Fort Worth, Texas
Year Founded
2014
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