Job Description
Client Program Manager- MCL & MGF
Redefining Global Logistics
At Maersk, we’re not just moving goods—we’re moving the world forward. As a global leader in integrated logistics, we’re pioneering innovation and sustainability across 130 countries with over 100,000 employees. We believe in the power of diversity, collaboration, and continuous learning to shape the future of global trade.
We are looking for a Client Program Manager to lead and evolve our strategic partnership with TJX, one of our most valued global customers. In this role, you will act as a key connector across teams, driving operational excellence, enhancing customer experience, and delivering measurable value across both Maersk Contract Logistics (MCL) and Maersk Ground Freight (MGF)
What You’ll Be Doing
As a Client Program Manager, you will own the end-to-end success of the TJX partnership—aligning strategy with execution while continuously improving performance across warehousing, transload operations, and ground freight solutions.
What We Offer
- The opportunity to manage a high-impact, strategic global customer partnership
- Exposure to cross-functional collaboration across logistics, product, and commercial teams
- A role focused on innovation, continuous improvement, and operational transformation
- A culture that values inclusion, professional development, and growth
Key Responsibilities
- Act as the primary point of contact for TJX, building trusted relationships and ensuring alignment on strategic priorities
- Lead cross-functional programs across MCL and MGF, driving execution from strategy to delivery
- Optimize warehouse and transload operations by identifying best practices and implementing continuous improvement initiatives
- Develop and maintain standardized KPIs to track performance and enable data-driven decision-making
- Drive speed-to-market improvements through innovative supply chain solutions, including origin optimization
- Collaborate with internal stakeholders across logistics, product, and operations to enhance service delivery and scalability
- Anticipate operational challenges and proactively design solutions to improve efficiency, cost, and customer outcomes
Who We Are Looking For
We are looking for someone who thrives in a collaborative, customer-focused environment and is passionate about driving operational excellence.
- Bachelor’s degree in Business, Logistics, Engineering, or a related field
- 3+ years of operational or program management experience, ideally within logistics or supply chain
- Experience working with international supply chains or origin operations
- Strong stakeholder management skills, with the ability to influence across internal and external teams
- Proven ability to manage multiple projects and drive results in complex environments
- Knowledge of lean methodologies and continuous improvement practices
- Strong communication and presentation skills
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word); Power BI is a plus
- Preferred (not required): PMP, CSCP, or Six Sigma certification
Role Details
- Job Type: Full-time, Permanent
- Location: Charlotte, NC or Florham Park, NJ
- Travel: Moderate travel may be required to visit customer sites and operational locations
- Salary Range: $90,000 – $120,000 annually
Maersk is committed to equal employment opportunity and providing a workplace free of discrimination and harassment. We welcome applicants from all backgrounds and encourage you to bring your authentic self to work.
Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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