FirstRand Corporate Centre

Client Portfolio Analyst

FirstRand Corporate Centre  •  Bethlehem, ZA (Onsite)  •  3 hours ago
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Job Description

To support the Client Portfolio Executive in effectively managing and administering a client portfolio by overseeing the approval process and ensuring ongoing quality and risk management of clients’ credit facilities. This job ensures compliance with internal policies and regulatory standards while enabling sustainable client relationships.

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB CCB Bethlehem you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The Ideal candidate must have the following exposure:

  • Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.

  • Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.

  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.

  • Maintain expert knowledge on relevant legislative amendments, industry best practices and business internal compliance procedures and requirements.

  • Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.

  • Ensure compliance is adopted in terms of systems and procedures as laid out by business.

  • Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes.

  • Ensure analysis is conducted to identify business performance improvements and reengineering initiatives.

  • Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.

  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

  • Create own development plan and review plan with team leader or manager.

  • Understand which competencies and skills are required to be mastered to ensure personal development and performance.

You will be an ideal candidate if you:

  • Have obtained 2-3 years experience in an Analyst role in the Commercial Banking environment

  • Have obtained a Bachelor of Business Administration/Finance related qualification

  • Exposure to Credit Applications in Commercial environment.

  • RE5 Preferential

  • Sales and Credit exposure essential

  • Have experience of dealing with high level customer queries in business environment

You will have access to:

  • Opportunities to network and collaborate

  • A challenging working environment

  • Opportunities to innovate

We can be a match if you are:

  • Adaptable and curious

  • Sales driven

  • Thrive in a collaborative environment

  • Client-centric

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

08/07/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FirstRand Corporate Centre

About FirstRand Corporate Centre

The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.

Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.

The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Sandton, ZA
Year Founded
Unknown
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