Job Description

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com

Role Title: Client Partner F&A

BU/Segment: International Growth Markets

Vertical: Non-Financial Services (Manufacturing, Retail, CPG, Logistics, etc.)

Location: London, United Kingdom (Hybrid)

Employment Type: Permanent

As part of your duties, you will be responsible for:

• Drive sales into new accounts and expand into new buying centres within existing accounts across EXL’s full suite of solutions in the Manufacturing, Retail, and broader consumer industries space.
• Identify and connect with senior executives across the UK and Europe within non-financial services organisations, including CXOs (e.g., Chief Financial Officer, Chief Supply Chain Officer, Chief Digital Officer).
• Develop and position relevant use cases across Manufacturing, Retail, and CPG, including finance transformation, working capital optimisation, supply chain finance, digital operations, and advanced analytics to address client challenges and deliver measurable outcomes.
• Own the full sales cycle from lead origination through to deal closure (signed contract) and ensure seamless transition to delivery teams.
• Actively pursue a defined set of target accounts to acquire new logos within Manufacturing and Retail sectors, while expanding existing relationships.
• Build and leverage relationships with third-party advisors and technology partners relevant to non-financial services ecosystems (e.g., digital commerce, supply chain platforms, customer data platforms).
• Collaborate with EXL’s service delivery, solution design, and marketing teams to create industry-relevant value propositions aligned to Manufacturing and Retail clients.
• Stay current on industry trends across Manufacturing, Retail and CPG, including supply chain disruption, cost optimisation, digital commerce, and data-driven decision making.
• Cultivate deep relationships with client stakeholders and maintain a strong executive presence within target industries.

Qualifications and experience we consider to be essential for the role:

• Demonstrated ability to manage large, complex deals across multiple service lines within Manufacturing, Retail, CPG or other non-financial sectors
• Strong network and existing relationships with decision-makers across especially in finance, operations, digital and supply chain functions.
• Proven ability to manage consultative, integrated solutions spanning domain expertise, analytics, digital transformation, and F&A outsourcing within non-financial industries.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all organisational levels, including C-suite.
• High-energy, results-driven mindset with the ability to operate effectively in a global, multicultural environment.

Skills and Personal attributes we would like to have:

• Bachelor’s degree from an accredited institution (MBA preferred).
• 8+ years of sales and business development experience, with strong experience in Manufacturing, Retail, CPG or related non-financial service industries
• Proven track record of success in UK & EMEA markets, including ability to navigate regional and cultural nuances.
• Strong understanding of industry-specific challenges in non-financial sectors (e.g., margin pressure, supply chain efficiency, inventory optimisation, digital commerce transformation) and how F&A, analytics, and digital solutions can drive value.

As part of a leading global analytics and digital solutions company, you can look forward to:

• A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
• EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
• At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees can enhance their skills and stay up to date with the latest trends and technologies.
• As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
• EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
• At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the United Kingdom.