The purpose of the Client Partner is to be a senior owner of a client relationship either locally or across markets. A Client Partner is expected to :
Own the relationship with their central and/or local client
Ensure the implementation of the strategic vision with the support of the internal team, local markets, OpCos and specialist functions
Deliver business financial targets for designated clients;
Be an ambassador for the business, connecting across internal and external networks to deliver the operating model and build the brand reputation of Dentsu Aegis Network
Merkle, a dentsu company, powers the experience economy. For more than 35 years, Merkle has put people at the heart of digital business transformation, combining strategy, data, technology, creativity and delivery to create experiences that drive growth, engagement and loyalty. With more than 16,000 people across 30+ countries, Merkle brings together the scale of dentsu with deep expertise in customer experience, commerce, data science, CRM, loyalty, marketing technology and digital transformation. For more information, visit www.merkle.com.
This role is for a Client Partner who can turn trusted strategic client relationships into measurable and sustainable growth. Working closely with the Chief Client Officer, the Client Partner will own growth across a focused portfolio of strategic clients, identify and shape demand early, develop qualified pipeline and mobilise the best of Merkle and dentsu around client outcomes.
This is not an account management role, a delivery leadership role, or a role for someone whose primary focus is internal operations. We are looking for someone who is relentlessly client focused, commercially driven and energised by growth; someone who creates opportunities rather than only responding to them, looks outward to markets and client needs, builds influential relationships, and makes growth a natural outcome of trust.
The purpose of the role is to accelerate sustainable growth by building senior relationships, identifying new opportunities, shaping solutions and creating significant commercial value for both clients and the business.
The Client Partner will work with the CCO and partners in Solutions and Delivery to shape growth strategies, support major client relationships and develop emerging talent within the client leadership team.
Your success will be measured by your contribution to portfolio growth through relationship depth, opportunity identification, deal closure, and your ability to identify and develop high-potential team members.
We are looking for someone who is naturally curious, opportunity-oriented and commercially sharp; someone who thrives in ambiguity, creates momentum, builds trust, challenges constructively and brings others with them. They should be credible with senior stakeholders, resilient in the face of setbacks and motivated by growth without losing sight of relationships, empathy and team development.
If you get genuine satisfaction from helping clients grow, solving complex challenges, creating value and winning together — and if you are energised by the prospect of developing talent as part of a collaborative growth team — this is the role for you.
This is a permanent role. The team is based from our London office on a hybrid working basis.
As well as a competitive salary, the candidate will enjoy a benefits package that they can tailor to their needs which includes:
At dentsu, we care deeply about our people. Our flexible benefits package supports your health, wellbeing, and financial future with company-funded private medical insurance, virtual GP access, and an employee assistance programme. Enjoy 25 days of annual leave plus extra days for your birthday, wellbeing, and volunteering. From discounted gym memberships and retail perks to electric car leasing and travel insurance, dentsu empowers you to thrive both at work and in life.
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.
We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.
London
Merkle
Full time
Permanent
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.
